Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Prompt response to claim submission! I would highly recommend this coverage and we have already purchased for a future cruise!
Robin W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Prime
Not being privy to revenue and claims data, it is impossible to assess whether the price paid is a fair trade. Arguably, no one seeks to make a claim on insurance, but if something were to go wrong, no doubt that one would rather reduce their losses. As I did not need to make a claim, I have no information to share regarding a claims experience.
Greg K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I look for a high medical evacuation coverage at the lowest rate and this plan had $250,000 for about $45.
Steven F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
We had no problems on the trip and have no claims. It's hard to rate a plan that was not used, but I picked the plan as it seemed to provide the best range of coverage for a cruise.
Larch P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Choice Cruise
I purchased this insurance for a 28 day Transatlantic/Baltic cruise on Holland America cruise line. I purchased it about two weeks before the final cruise payment was due and paid the premium for the price of cruise. When I paid the final payment, the cruise line had dropped the final payment amount due. I contacted your representative about a reduction in the insurance coverage and was informed no adjustments are allowed only if the cruise cost went up would they make an adjustment. It seemed one sided. Then on the cruise, the first port of call was cancelled. The Captain felt the seas were too rough to safely dock the ship. In addition, on our return flight home to Ohio from Copenhagen Denmark we were experinced United's lack of customer respect when we landed in Chicago O'Hare. The flight from Copenhagen to Chicago was on-time and without problem. United continued to delay our connecting flight home and then we boarded the plane at 11:45 PM after almost three hours of delay. The pilot told us we had to get off the ground and waited on the tarmac until 1:20 AM the next day when the pilot announced he was out of time. We returned to terminal and had to wait at Customer Service to get rebooked on another flight at 7:42 AM. No food or hotel vouchers from United Airlines. When we got home we called to file a claim. It is just remarkable how much documentation the claim department required to process our missed port of call and airline delay. I don't understand why they need credit card statements showing you paid for your cruise if you have a final cruise document that shows zero balance and you have proof that you took the cruise by providing your final on-board statement. Nationwide did not pay the amount for miss port of call but a lower inconvenience benefit. Likewise, Nationwide did not pay the full amount for flight delay of more than 6 hours but only our actual out of pocket cost (coffee and scones) that we incurred at 5 AM when Starbucks opened. I would shop for other insurance providers next time as well as look at other companies than Insure my Trip for vacation protection coverage. It should not be burdensome to file a claim.
Stephen M. would not
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Choice Cruise
Cannot really know or comment because I didn't file a claim to really experience the service.
Patricia M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
We did not have need to use the plan but were comfortable that it was available.
Thomas A. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Since we had no claim, it's hard to evaluate. It did have a "Cancel for any reason" option which we needed for this trip.
Stanley H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Hard to rate u if I did not file claim but very satisfied with policy
rolland s. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Hard to rate an insurance product that you did not have to actually use for its intended purpose. I would not have taken this trip, however, without the peace of mind having it provided. I like that it catered to my cruise ship itinerary which is very unique as an offering.
Andrea R. would
recommend this plan to a friend or relative.
"As with other insurance, we do require proof of loss. While it may seem that we request an excess of documentation, the requested information all establishes the proof of loss. If we can establish the loss without all of the documentation submitted, we oftentimes forego requesting additional information. However, in cases where we do not receive all of the necessary information with the initial claim package and cannot make a claim determination, we will request additional information from the members. In this instance, the members were very good about providing the information necessary to process the claim and we were able to get their payments sent within 2 days of receipt."
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