Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
tour
Nationwide Mutual Insurance
Luxury Cruise
Itinerary was changed 3 months after my initial deposit. We went on the cruise, submitted documentation of the itinerary change, and the policy claim was paid as promised.
Laurie F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Fortunately I did not have to submit a claim, and hopefully, had I had to I feel confident that the claim would have been handled appropriately.
I must say that I did feel comfortable while on my trip, knowing that I was covered for a medical emergency while away from home.
I must say that I did feel comfortable while on my trip, knowing that I was covered for a medical emergency while away from home.
Angel N. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Completed via email.Sent all requested information. Check arrived within a week. Will use the same plan for future trips.
Richard G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Luxury Cruise
I like the method of purchase and ability to compare available choices. Since we didn't file a claim I really can't offer too much perspective about that process.
Hatton K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Unfortunately my cruise was cancelled, but fortunately the cruise line reimbursed us for the cost of the cruise. I didn't insure our airfare because it was partially paid w/ skymiles and that was my own fault for doing it that way. Since the cruise line only reimbursed our cruise cost we ended up paying a lot out of pocket because of our flights. I have always been very happy with the fight insurance we buy and I'm sure it would have worked great under normal circumstances.
Deborah K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Never had to use, fortunately, so I can't judge that aspect. Having the policy did provide some peace of mind, at a relatively low, though not insignificant, amount.
Helene M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Don't know what to say. I didn't have to use it, but we have used it for past trips. It seems to be a good plan.
Melodie T. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Warning to ALL who buy this plan - READ the details and fine print of the policy very carefully!! This comes from someone who filed a claim and was denied. I bought this plan for a cruise to the Caribbean. I started experiencing neck/shoulder pain the week of my trip. This was new onset by the way! No prior history of neck problems. I sought medical treatment and was diagnosed with a bulging disc in my neck. The doctor recommended that I not travel until I saw a specialist. I saw a specialist and was cleared for travel but had missed 3 out of the 7 nights of my cruise. All I wanted to be reimbursed for was those nights that I missed and the prepaid, non-refundable excursions! I was not trying to scam the system. I had a legitimate medical reason that prevented me from travel. Nationwide Insurance denied my claim stating, "Because your symptoms occurred during the 60-day period immediately prior to the Effective date of your policy, your condition is deemed a Pre-Existing Condition and therefore excluded from coverage." What is the point of purchasing trip insurance if you are not going to cover when a person has to seek medical care and can't go on their trip? They went on to state: "In addition, since the treatment occurred prior to the effective date, the reason for interrupting your trip is not considered Unforeseen and therefore not covered under the Trip Interruption benefit." "Unforeseen means not anticipated or expected." How much more "Unforeseen" can you get than a bulging disc in your neck that occurs within days before your cruise is scheduled? I mention again - NO PRIOR HISTORY of this medical issue. Even the cruise line wouldn't issue a refund because it was within days of the cruise. I would NEVER purchase trip insurance again because basically all it covers is if you have to seek medical attention while on your cruise. And even then, read your policy very carefully!
Kathryn L. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are sorry to learn that you missed a portion of your trip. We are also sorry to learn of your dissatisfaction with the policy. Based on the details provided in your review, it does appear that your claim was correctly denied. Travel insurance is designed to protect against unforeseen events only, and pre-existing medical conditions are not covered unless you qualify for the pre-existing conditions waiver. We would be happy to explain in further detail with you over the phone at 800-487-4722. In the future, we encourage you to call us to discuss if travel insurance will cover your primary concerns.Jun 10,2016
The trip included a
cruise
Nationwide Mutual Insurance
Essential
We have used Nationwide for our last two trips. Due to flight delays on our first trip, we had to overnight in Miami and Nationwide covered all of the cost with no hassles. I highly recommend! However, if you have a flight delay it helps to keep all of your boarding passes to use for documentation of the flight changes. Boarding pass for the flight missed and pass for the rebooked flight.
Karen C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
This plan had everything I wanted for this trip at a reasonable price.
Paul B. would
recommend this plan to a friend or relative.