In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
I had to submit my claim a few times for the processor to understand that we really were delayed almost 12 hours en-route and that our luggage arrived about 17 hours after we did. It was settled, but the proof required was sent in twice to prove that we indeed were delayed 12 hours and not 6 minutes as the processor claimed.
Michelle L. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. This review has been forwarded to the insurance provider.
in the future, if you experience an issue with the claims process, please contact InsureMyTrip. We employ a Customer Advocate Program which specializes in contacting the insurance company on the customers behalf to help resolve the claim.
How good is Nationwide? For me, it's excellent. While pressing the right buttons on the website and selecting a company and policy that fits you is important, filing a claim is what really counts. My wife and I are retired and take three to four big trips annually and always get insurance. In the summer of 2014, we planned a ten day trip to Maui and a Caribbean cruise for the fall. We then lived everyone's nightmare. On Sept 18th of 2014, our 38 year old daughter, who is a single parent that lives near us, was diagnosed with breast cancer. We knew all trips were off and our role as a parent and grandparent was greatly expanded. We were concerned with filing two claims and getting reimbursed. I filled out the paperwork with the doctors statement, visa statement, airline statements and turned in the first claim. It's important when filing a claim to think of the person who will handle it for Nationwide. Unfortunately, there are dishonest people out there who will try to commit insurance fraud. Thus I knew I needed to be complete. A week later I submitted the second claim. I was told it would take 2-3 weeks for the claim. At three weeks I sent Nationwide an email. Then ended up taking almost four weeks for the check. The reason was that both claims were combined. That was logical. Bottom line - I received checks for all my losses. Not having to fight with an insurance company was great, I don't know if I would have had the energy.
James C. would
recommend this plan to a friend or relative.
8 of
8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
After reviewing the plan in more detail as my trip neared, I found that the number and type of exclusions was more than I realized and would look elsewhere next time.
Arnold F. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are glad that you reviewed the terms and conditions of the policy. In the future, please consider calling us prior to purchase so that we can discuss the plan coverages and exclusions. We want customers to have a clear understanding of how the policies work and what they provide coverage for. Our representatives are available 7 days a week by calling 800-487-4722.
The best time to read the terms and conditions of a comprehensive travel insurance policy is within 10 days after purchase. Most policies have a 10 or 14 day review period. If for any reason you wish to cancel the plan, you can do so for a full refund of premium, minus a small service fee. After you surpass the review period, the plan cannot be cancelled.
in the future, if you experience an issue with the claims process, please contact InsureMyTrip. We employ a Customer Advocate Program which specializes in contacting the insurance company on the customers behalf to help resolve the claim.