Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Learn more about Nationwide.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
If anyone thinks that "Nationwide is on your side", think again. I bought a travel insurance policy for a cruise in February. It was the Nationwide Mutual Insurance Company Essential plan. There were 5 of us on the policy. We traveled to Montreal International Airport in two cars from Plattsburgh N.Y. There was a terrible accident and one of our cars was caught behind the wreck. My family members helped comfort the victims at the accident scene until the ambulances arrived. They ended up missing the flight. They went back to Plattsburgh and caught a flight the following night to make the cruise. When we returned from the trip I called the company who handles the claims for Nationwide. I explained what happened and right from the start, the agent tried to talk his way out of paying any of the benefits. First he said that I would need a copy of the accident report. I told him that the accident was in Canada and that our party was not involved. After going back and forth with the agent over the phone, he agreed that the flight booked the next day to get to the ship was covered under the plan. I sent him all of the paper work he needed. About three weeks later, I received an e-mail stating that I would need an accident report or an article from a Canadian newspaper. I called and explained again the the accident was in another country and we had no idea where to get one. The agent said that he would try to "Google it" to see if he could find it. On March 24th, I received three $150.00 checks with the notation that the total flight cost exceeds the maximum benefit allowed for a trip delay per person. The policy clearly states that the cost of a flight to get to to the desired location is covered. I have a family member who is a lawyer and is going to assist me in filing a complaint with the New York State Department of Financial Services. He said the policy is ambiguous and misleading. The flight cost was a total of $920.00 for the three passengers. I will continue to provide updates when they happen. With all of the problems that everyone is facing right now, you would think that a company of this size would do the right thing. ATTENTION, I called Insuremytrip to see if their Anytime Advocates program could help me out. Their customer care representative stated that Nationwide is one company that they can not help me because of an agreement with them,.
Scott G. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
Reading the plan at home, we needed better knowledge about whether the plan offered complete return of money if the trip had been cancelled in the beginning or close to the end. MAKE THE POLICY MUCH CLEARER AS TO THE MONEY RETURNED IF TRIP CANCELLED OR CANCELLED NIN THE MIDDLE OF THE TRIP
Charles B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Erin
Thank you for providing your feedback. At InsureMyTrip, we have representatives licensed in all 50 states who would be happy to review any policy details with you prior to, during, or after your trip. Please give us a call at 800-487-4722 if you have any questions moving forward or would like to discuss future travel policies.May 13,2020
The trip included a
cruise
Nationwide Mutual Insurance
Essential
We got insurance to help cover issues, which luckily didn't come up. But it was good to have peace of mind in case we needed to use it!
Thomas G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I want to thank Nationwide and Oncall for the excellent service in getting me home from out of the country as well as the coverage and (as promised) responded to my claim in just under 15 business days. All of the staff that my wife and I spoke with during this difficult time were friendly, efficient and provided answers to all of our questions. I received an additional invoice from the ambulance company after I filed the original claim and you had approved. I called to ask how I should submit this additional claim and you gave an answer and a simple process on how to send it.
Thank you to all and we will certainly use your insurance again in the future and have already recommended you to family and friends.
Thank you to all and we will certainly use your insurance again in the future and have already recommended you to family and friends.
Glenn H. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
In spite of the terrible issues affecting the world while we were traveling, our plans and travel were not interrupted. We were glad to have the insurance and although we did not have to use it felt good able having a safety net of sorts. We thought the price was good and will use again in our future travels.
Janice D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I canceled my trip due to medical reasons. I got half of the trip money back and I still didn’t get the airfare money back. I wonder why.
Seow D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I looked at several plans and felt this one offered the best value.
Philip H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
We buy insurance primarily in case we get sick or something happens to my elderly mother in law. It seems too expensive to me, but the Nationwide policy was the best deal. We never seem to have to use it and it would be nice if they would give discounted policies for those that don't make claims.
Marianne F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Essential coverage for a cruise is a must. Would not go a on any trip out of the country without coverage. Found this site provides good coverage at a most reasonable rate. I would recommend and have recommended to friends.
Danny D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I can't say enough how pleased we are with the coverage of the plan. As we all know buying insurance is a crap shoot but it is all so very necessary. During our cruise I came down with the Norovirus. After it was all said and done we had $700 in medical charges from the medical facilities aboard ship. After returning home and following the instructions to file a claim, which was very easy and simple. Within the the time frame of the claim I received a check for the full amount of the claim!! What a awesome job Nationwide, we will purchase the Essential plan again on our next cruise in 2021!! Thank you for such a fantastic job.
Neil D. would
recommend this plan to a friend or relative.
All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by contacting the travel insurance provider directly to smooth out any kinks in the claims process. The InsureMyTrip Anytime Advocates® will help any customer with:
Claims assistance
Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.
Dispute resolution
Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.