In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
My friend and I purchased the insurance. My friend died and the amount of paperwork to file a claim was ridiculous. I was able to get refunds for my friends family for the flight from the airlines, not from Nationwide, didn't even want to try and tackle that paperwork. I was able to find a friend to take my friends place on the Cruise. The insurance was useless. Plus Nationwide would not even consider refunding my dead friend's insurance. She didn't need it when she was dead. All I got was, "it's nonrefundable" Thanks for the sensitivity.
The insurance was a useless waste. Like all insurance, the company is only interested in finding a way to not have to pay, so why purchase it?
Linda V. would not
recommend this plan to a friend or relative.
4 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for taking time to submit a review. We are sorry to hear that your friend passed away. That was very considerate of you to assist the family with securing refunds from the travel providers.
We did follow up with Nationwide claims who indicated that you made several calls to the company but did not submit a claim. We regret to hear that you believed the paperwork required was excessive, but the paperwork is necessary to submit a claim.
Nationwide also advised that the estate of the deceased would have to request the policy refund.
Please let us know if we can be of further assistance.
We did not have a claim but by having the policy it gave us peace of mind to have insurance for our trip. We hear fellow travelers tell horror stories about not having any insurance when traveling outside of U. S. and we never want to be in that situation.
Norman P. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Giving a review without having filed a claim is somewhat pointless. The purpose (for me at least) of getting insurance is to be compensated when I file a claim. After a claim is filed, that's when you find out the " True Colors" of the insurance company you chose.
Charles F. would
recommend this plan to a friend or relative.
2 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Never buying it again, would not cover refunding son's portion of an excursion due to him being injured the evening before while on an excursion, told me to not even bother making a claim. In advance of making the purchase, they said not being able to make an excursion for ANY reason would be covered, then after they hid behind their fancy language and said it was only covered if the parties could not continue on the ENTIRE vacation, not just the one excursion. I asked a LOT of detailed question in advance because we were buying 2 very expensive excursions directly from the vendor, vs through the cruise line and making sure the excursions were covered was one of the key items we wanted to confirm.
Amber C. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your review. All policies have listed covered reasons in which you can file a claim for reimbursement and they require documentation in order to be able to file a claim. In the event of an injury, or sickness, that affects a traveler and the trip you will need documentation from a doctor and documentation from your travel supplier showing how the trip was affected. In the future, we suggest contacting us or the assistance center if something happens while traveling and we can best assist you with understanding what to do. We look forward to assisting you in the future.
We did follow up with Nationwide claims who indicated that you made several calls to the company but did not submit a claim. We regret to hear that you believed the paperwork required was excessive, but the paperwork is necessary to submit a claim.
Nationwide also advised that the estate of the deceased would have to request the policy refund.
Please let us know if we can be of further assistance.