In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
We were very happy with this plan and will get it again for our next trip. Of all the years getting travel insurance, this was the first time we had to use it. It was just for the cost of a hotel stay due to our flight being delayed due to weather and missing our connection. We received reimbursement in a timely manner.
Karen R. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Since there was no claims, I cannot make an accurate determination on how well your service preformed. Though I always hope for no claims, which means the trip went well, it is nice to know we were covered.
Edward M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This was the first time we had ever purchased travel insurance. If we ever do again, we will definitely not be using Nationwide. Even after my insurance paid as primary, Nationwide rejected my claim as they were our secondary insurance for this trip. Interesting that my medical insurance had no issues processing their portion of the claim, but we paid extra for this travel insurance and then they won't even process the claim.
Jeffrey R. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your comments. After receiving your review, we reached out to Nationwide for a response. Here is their reply:
“According to the documentation provided, you are requesting reimbursement for an acupuncture treatment while you were on your cruise. The Emergency Sickness Medical Expense coverage provides reimbursement for Covered Medical Expenses which are necessary services and are ordered or prescribed by the attending Physician. Unfortunately, you were not treated by a physician while on the cruise that ordered or prescribed you to receive an acupuncture treatment.”
Although it is unfortunate to hear that you are not satisfied with the denial of your claim, the decision was made in accordance to the terms of your policy.
The acupuncturist on board treated me for vertigo after spending 2 days in my room. From the web..."Medical acupuncturists are physicians (e.g., medical doctors, osteopaths [osteopathic physicians], dentists) who have completed additional training in acupuncture."
I received this treatment so that I could function which I believe would be a necessary service. Thank you~
This was the best of the plans we reviewed for the money. I believe it is still to expensive for the possibility of it being used but gave us some piece of mind for this extensive trip and the numerous facets of the trip. We had 2 different air fares, land trip and extended transatlantic cruise.
Mitchell F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
“According to the documentation provided, you are requesting reimbursement for an acupuncture treatment while you were on your cruise. The Emergency Sickness Medical Expense coverage provides reimbursement for Covered Medical Expenses which are necessary services and are ordered or prescribed by the attending Physician. Unfortunately, you were not treated by a physician while on the cruise that ordered or prescribed you to receive an acupuncture treatment.”
Although it is unfortunate to hear that you are not satisfied with the denial of your claim, the decision was made in accordance to the terms of your policy.