In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
I selected the Nationwide Mutual plan to cover our 15 day cruise to Hawaii after comparing it with several other plans. Fortunately we didn't need to file a claim for anything.
Lester W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Purchased plan to be reimbursed for cruise ports if missed. Plan did not cover this and was I not given the proper information before purchasing the policy that this was not covered. Very disappointed. Will purchase future policy with another company that has covered this in the past.
paul b. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback. You did purchase the Nationwide Essentials policy which does not cover missed ports. However, coverage for missed ports would have been provided under one of the Nationwide Cruise plans.
Customer Care is available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.
Insurance provides peace of mind. This policy provided coverage for cancelled shore excursion that we almost needed but the tour company refunded our money. The ship was not able to dock due to weather conditions.
Donald B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The cruise I was going on substituted one island for a different one. The insurance I bought covered change in itinerary and the claim was paid. Took a little while, but the agent was very helpful in letting me know what documents I would need. Highly recommend.
Lisa D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Not being an "insurance professional" I evidently purchased the wrong type of plan for our cruise. I sure wish they still had actual humans to TALK to and discuss/explain the options available and guide you to the correct plan.
Our trip was interrupted and we missed 2 of the main ports/stops. The insurance plan I purchased did not cover this! My paperwork was very misleading and have to be an attorney to understand the wording and exactly what I purchased.
I called customer service but not even sure they were with Nationwide or a broker.
Danette R. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your review. Most of the travel insurance policies offered do not provide coverage for missed ports. The primary focus of our representatives is to help our customers interpret policy language. We can also help customers find the best plans for their concerns. In the future, please feel free to call us at 800-487-4722.
Information provided by the agent and carrier was reasonably clear and understandable. The follow up prior to departure was good and timely, helping to gather information that needs to be carried while on the trip. We did not have to test this policy so I can't rate that aspect of its quality. As with any insurance, its worthless if you don't understand it, know how or when it takes affect, or how to call on the services its provides while on the trip. I forwarded electric copies of the policy to myself, spouse, and family in the event I lacked the ability or capability to put various emergency facilities in affect.
Donald K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Especially traveling during hurricane season, I felt relieved knowing we had this policy. Fortunately we were lucky and everything went perfectly. I purchased this policy for our next cruise as well as the peace of mind is great knowing they are easy to work with if things don't go as planned.
Bobbie D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Customer Care is available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.