Travel Insurance Reviews Nationwide
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The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
Due to bathrooms failure on the plane we were taking to Copenhagen we had to turn around and return to IAD after a couple of hours flying. Because of this we had to cancel our non refundable hotel stay but we purchased travel insurance so we thought not a problem. The rep from Nationwide was very nice but told us we had no claim, so we’re not happy customers.
John W. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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JoanneW
Hi Carol- thanks for your your reply. Since our flight was cancelled because of mechanical problems and we missed a day of our trip which caused us to forfeit our prepaid hotel, why does this not qualify?Jun 29,2019
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Carol
In order to be reimbursed under Trip Interruption for your prepaid hotel expenses, mechanical breakdown must be listed as a covered reason.
Here are the covered reason as listed in your policy:
"TRIP INTERRUPTION
The Company will pay a benefit, up to the maximum shown on the Confirmation of Coverage, if You are unable to continue on Your Covered Trip due to:
(a) Sickness, Accidental Injury or death of You, Traveling Companion or Family Member...:
(b) You or a Traveling Companion being hijacked, quarantined, required to serve on a jury, subpoenaed, the victim of felonious assault during the trip; or having his/her principal place of residence made uninhabitable by fire, flood or other natural disaster; or burglary of his/her principal place of residence during the trip;
(c) You or a Traveling Companion being directly involved in a traffic accident substantiated by a police report, while en route to departure;
(d) You or a Traveling Companion have a transfer of employment of two hundred fifty (250) miles or more;
(e) A Terrorist Incident that occurs in a city listed on Your Trip itinerary during the Trip...;
(f) The Insured, Traveling Companion or Family Member, who are military personnel, and are called to emergency duty for a natural disaster other than war;
(g) Bankruptcy and/or Default of the Insured’s Travel Supplier which occurs more than fourteen (14) days following the Insured’s Effective Date...;
(h) An Insured is terminated, or laid off from employment subject to three (3) years of continuous employment at the place of employment where terminated through no fault of Your own;
(i) Natural disaster at the site of Your destination that renders the destination accommodations uninhabitable;
(j) Strike that causes complete cessation of services for at least twenty-four (24) consecutive hours;
(k) Weather that causes complete cessation of services of the Common Carrier for at least twenty-four (24) consecutive hours and prevents the Insured from reaching his or her destination;
(l) You or a Traveling Companion being required to work during the Trip...;
Unfortunately, mechanical breakdown is not a covered reason so your claim was denied.Jul 02,2019-
JoanneW
Thanks for the info, Carol. Is this standard for all policies, including cruise policies or could we have purchased one that did not exclude mechanical failures.Jul 02,2019
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Carol
Unfortunately, there really is no standardization of coverage especially with reference to mechanical breakdown. It would be best for you to call us for assistance when quoting and purchasing a policy.Jul 05,2019-
JoanneW
Thanks so much for taking the time to get back to me. I hope that people like me won’t assume coverage when there is none. As a p and c person for 30 years for a RI company I should probably know better but when you purchase a package called ‘cruise’, is it unreasonable to assume that it is comprehensive? I guess research is in order.Jul 08,2019
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The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Great, affordable policy. Allowed us to relax and enjoy our vacation!
Savinder C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
I didn't need to use, thankfully but will not travel without insurance.
Linda S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Although I always purchase travel insurance, fortunately we never have had to use it. We choose wisely during the purchase stage so I can only comment on insuremytrip. It is an excellent user friendly website with good policies and good prices.
Laurie B. would
recommend this plan to a friend or relative.
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Carol
Thank you very much for being such a loyal customer to InsureMyTrip since 2004. After looking back through your policy history, we would also like to note that you have frequently purchased the Nationwide Mutual Essential plan over the years.
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.Jun 11,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
Thanks...glad I didn't have to use the insurance!
Frederick M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Luxury Cruise
Nationwide Cruise plans are the only trip insurance we ever purchase. Have had excellent coverage, claims pd and customer service! Highly recommend & wouldn't cruise without it.
Mitchell A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
To be honest, I went with the Nationwide Plan because the one I had used for my other trips to Europe became ridiculously expensive with my entry into another decade. The Nationwide plan I chose covered all I needed at a better cost.
Patricia G. would
recommend this plan to a friend or relative.
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Carol
Thank you for your feedback.
Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip. You chose the Universal Cruise plan which is an excellent policy but does not offer the pre-existing condition waiver. You may wish to consider purchasing the Choice Cruise or Luxury Cruise plans which can include the pre-existing condition waiver if you purchase your policy prior to or on the date of final payment for your total trip cost.
If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.Jun 04,2019
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
The pan covered what we wanted and luckily we didn't have to use it.
Paul T. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
We should have consulted an insurance agent or travel agent prior to purchase as this was too costly and the one offered with the cruise line was much more reasonable.
Sara O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I was glad I did not need it but would not have traveled without. Never know what could happen and knowing if something did I was covered! Will use you again if needed.
Terrie L. would
recommend this plan to a friend or relative.
We are very sorry to hear that your claim with Nationwide Mutual was denied under Trip Interruption which is the benefit that offers travelers reimbursement of their pre-paid, non-refundable expenses should they unexpectedly need to cut their travel short. However, reimbursement for your prepaid hotel expenses must be based on a covered reason as listed in your policy or your claim will be denied. Since bathroom failure on the plane did not fit into any of the listed events, your Trip Interruption claim was denied.
You were also not covered under Trip Delay because it would only reimburse you for (a) Any reasonable additional expenses incurred; or (b) A one-way Economy Fare to return You to Your originally scheduled return destination, but not for pre-paid non-refundable travel expenses.
Although we understand your disappointment, the Nationwide Universal Cruise plan is still a comprehensive travel insurance policy which provides a wide range of benefits. Regrettably none of our plans will cover every situation.
We certainly hope that you continue to consider a Nationwide plan for future trips. InsureMyTrip is open 7 days a week, 365 days a year, to speak with our customer care representatives who are able to recommend the most cost effective plans to cover your primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.