Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Learn more about Nationwide.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
Since I had no need to file a claim, of course I am a happy customer. Would use insure my trip again, easy to sign up.
Jean A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
PLEASE BE AWARE. If you need to cancel your trip for an uncovered reason, no matter how far in advance you cancel, the policy, though unused, is completely nonrefundable. We paid over $500 for insurance and had to cancel our trip (for an uncovered reason) 5 months in advance and yet when we contacted customer service were informed no refund of any kind would be considered and the credit policy was worthless because we booked so far in advance. The policy has to be re-used for another trip within a year of the PURCHASE date. Because we booked so far in advance (10 months) there was no way for us to re-use this policy. We should at least be able to re-use this policy within one year of the trip date. Very disappointed. Even the airlines provided a partial refund of our non-refundable tickets (not expected but very much appreciated). Perhaps other company's have a more customer service friendly policy. We will be reading the fine print more closely and purchasing travel insurance closer to our trip date.
Gregory P. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
-
GregoryP
Yes your policy was explained when I called. Our trip was scheduled for June 2018 but the policy had to be used by Aug 2018 our purchase date. We're unable to rebook within that timeframe so the credit is wortless. Had we had a year from the trip date (June 2018) it would have value. Hopefully others can benefit from our experience.Jun 01,2019
-
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Difficult to actually rate either the company or the plan without having filed any claims. The actual proof of how good or bad the company is , has to do with how responsive they are in handling claims.
Irwin T. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Luckily, did not need to use the plan. The pre-existing condition waiver should be offered before final payment rather than 10 to 21 after deposit.
Edward H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
Thank you for your comments.
The industry standard is for travel insurance providers to offer the pre-existing condition waiver if you purchase their policy within 10 to 21 days (depending on plan) of your initial trip payment. There are some exceptions such as the Nationwide Mutual Choice or Luxury Cruise plans which go by final payment:
"The Pre-Existing Conditions exclusion is waived if the Insured (a) enrolls in this Policy within Final Trip payment; (b) purchases this Policy for the full cost of his or her Trip; and (c) is medically able to travel at the time the premium is paid."
Unfortunately you purchased this Choice Cruise plan on 01/29/2019 which was the day after you made your final payment, so you did not qualify for the Pre-Existing Conditions Waiver.
InsureMyTrip is open 7 days a week, 365 days a year. Customer Care is available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.May 21,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Did not use the plan so I do not know if it was useful or a value.
Scott Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Prime
Did not need to use it so don't know how it would have worked. Purchasing the policy just provided peace of mind.
Ronnie L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
I was very pleased with the coverage provided by the Nationwide Mutual Insurance Company Choice Cruise plan for our trip. And, working with InsureMyTrip to facilitate the coverage was very easy. Customer service guided me through the choices available and tailored a plan to meet our specific requirements.
Would highly recommend both to other travelers and will certainly use both on future personal trips.
Would highly recommend both to other travelers and will certainly use both on future personal trips.
Dwight P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
This is my second time using this company, even though I did not have to file a claim everything went like clock work I felt safe & secure purchasing my insurance for my trip & will more than likely use again in the future! Thank You.
Debra C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Everything was simple and fast to purchase on line, website is very convenient & it explains policy clearly. Even though I did not have to put a claim in I felt safe & secure with my choice & purchase. Thank You!
Knicole C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Unfortunately one of my traveling companions had a severe enough allergic reaction to require a trip to the ship's medical office. The charge for the visit was high, the charge for the medication truly outrageous, but Nationwide reviewed the charges and reimbursed us quickly and without problems. Excellent service!
Jerold W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
When you purchased your Essential policy, Nationwide Mutual did include a 10 Day Review Period:
"All premium is non-refundable after a 10 day review period. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."
Since you canceled your trip for an uncovered reason back on 01/10/2019, you were well outside the 10 day review period so there would be no refund of your premium.
However, as we advised you back on 01/10/2019, you could have used this policy for another trip as long and the new trip occurred prior to 08/10/2019 since Nationwide policies require that your departure date must be within 365 days of your original policy purchase date of 08/15/2018.
Please call us at 800-487-4722 if you did schedule a new trip so that we can discuss changing the travel dates on this policy.