Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
We made a claim because our flight going home after our cruise out of Ft Lauderdale was cancelled due to a snow storm, and ended up having to stay the night. We sent in our claim and did not hear from the insurance company for a month. We contacted the company and resubmitted our claim. Again no response. Finally on our third try they responded that they are processing our claim, this after 3 months. The company does not communicate at all, it is like a big black hole. We received our claim finally and it did not cover the items they claim they cover. Also, they don't explain why our costs were not covered just sent a check and that is that. I would have been better off not purchasing the insurance. It was not worth my time to purchase and was not worth the time to send in the claim. Beware, it does not cover much of anything. When you read it it appears to, but it does not. I definitely do not recommend this insurance, unless you feel you want to make a charitable donation to Nationwide! Save your money.
Mary D. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
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MaryD
We were not contacted at all by Nationwide, not by phone, not by email. We submitted all the documentation 3 times with no response until the 3rd submittal, then the response that our claim was being processed, that was the only communication. The insurance is unresponsive and a waste of money.May 25,2018
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The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
LOng and painful claims process. When you call to check on the status, someone looks at a computer screen and reads what is there. You are never able to speak or e-mail directly to a claims adjuster. Often, I would be the one suggesting the next follow-up step,
Carlton S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
This was is not cheap, but very reasonable price plan for cruise, claim was quick and without any problem
Yan S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Would've liked a cancel for any reason option. My family member was very sick but because they weren't traveling with us I wouldn't have been covered if I needed to remain home to help care for them.
Gina W. would
recommend this plan to a friend or relative.
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Carol
Thank you very much for submitting your review. However, the number one covered reason for Trip Cancellation is "Sickness, Accidental Injury or death of You, a Traveling Companion or Family Member; which results in medically imposed restrictions as certified by a Physician at the time of loss preventing your participation in the Trip. A Physician must advise cancellation of the Trip on or before the Scheduled Departure Date..." Your family member does not need to be traveling with you. Of course, the reason to cancel must be unforeseen so there would have been no coverage if the family member was already sick on the date that you purchased the plan. In the case of an individual that is already ill, you would have needed to purchase a policy that included the "Cancel for Any Reason" benefit.
We are available weekdays 7:00 AM to midnight ET and weekends 9:00 AM to 9:00 PM ET if you have any questions.May 15,2018
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
We did not have any reasaon to file a claim (thank goodness), but we felt secure with the coverage in the event that we might have.
Sandra L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Choice Cruise
Since I had no occasion to use the plan, gratefully, I am not really in a position to respond to the questions.
I can say my choice of coverage I would hope was what was needed if the occasion arise it I can also say from comparison with friends co erase, had I looked further I could have lesser coverage at a lesser rate.
I can say my choice of coverage I would hope was what was needed if the occasion arise it I can also say from comparison with friends co erase, had I looked further I could have lesser coverage at a lesser rate.
Isabel G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
I filed a claim with the insurance after our cruise missed two ports due to a cyclone. Hang on to the paperwork the ship gives you that shows they have to deviate from the original cruise plan. We received $200 each for missing the ports. I would use this insurance again for our next cruise.
Maria L. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Great Plan for the money!ðŸ‘ðŸ»
It covered everything we wanted/ needed.
We have used and will certainly use again !
It covered everything we wanted/ needed.
We have used and will certainly use again !
Barry R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Didn’t have to use this plan whatsoever, so the fact that it was a very affordable price for our peace of mind was absolutely worth it. We will be purchasing from this company for every trip here on out! In the event something did happen, this plan seems to provide excellent coverage. Thank you! Purchasing again for a December trip already.
Lauren S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Did not use this plan. Provided peace of mind. Will buy again when travelling.
Joseph P. would not
recommend this plan to a friend or relative.
Upon receiving your review, we immediately assigned an InsureMyTrip "Anytime Advocate" who contacted the Nationwide. According to their records, you filed your claim on 03/27/2018. On behalf of Nationwide, you were later contacted by Co-ordinated Benefit Plans, LLC with a voice mail on 04/18/2018 asking for additional information, by email on 04/24/2018, and again on 05/8/2018 by email advising that your payment was being processed. You have now received your check.
Coverage would have been reimbursed under Trip Delay up to 100 USD per day/500 USD maximum per person:
"The Company will reimburse You for Covered Expenses on a one-time basis, up to the Maximum Benefit shown on the Confirmation of Coverage, if You are delayed, while coverage is in effect, en route to or from the Trip for six (6) or more
hours due to a defined Hazard.
Covered Expenses:
(a) Any Additional Expenses incurred;
(b) A one-way Economy Fare to return You to Your originally scheduled return destination."
If you do have further questions concerning your claim, please call Customer Care at (800) 487-4722.