In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Airlines lost my wife’s luggage. Tried calling your service on a Saturday evening, after being on hold for 30 minutes, your service picked up, and then transferred me to another department. After being on hold for another 10 minutes, the medical assistance group picked up. So, I was transferred to a wrong group after 40 minutes on hold, and then was told that the baggage claim people don’t work until Monday. I gave up at that point. Our luggage did come in on Sunday, so I wouldn’t have needed a monetary compensation.
Kenneth J. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This was my first time purchasing cruise insurance. I'm very glad I did. Hurricane Maria decided to change our plans. Filing the claim was easy. Everyone I spoke with over the phone was helpful and courteous. My claim was processed fast and efficiently. Don't think I'll ever travel again without purchasing insurance.
Deedra S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I tried to use the insurance to help get money and not a credit for my flight back from Turks and Caicos since we canceled our trip due to the Hurricane since our resort is closed until next month and I could not use the insurance due to it being purchased after the hurricane was announced. I was not aware when I purchased the insurance that we could not use it for this reason. I would have never wasted almost $100 purchasing the insurance. Since the resort themselves closed and this was out of our control I thought the insurance would cover this but I did not research close enough I guess before getting the insurance. When I called she was very polite and explained the reason behind it.
Paula H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. We hope that fellow customers find your review and our reply educational.
In order to find hurricane specific coverage, you must purchase the policy prior to when a storm is named. Once a storm has been named it is considered a foreseen event.
This is standard for all travel insurance plans. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
I have never bought trip insurance before. I compared and this was the best price and seemed to cover everything. I did not need to use the insurance, fortunately, but it gave me peace of mind to have it
Linda F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We had to cancel our trip a month out due to a serious fall on my behalf. This caused a post concussion. Cruising with a concussion is not recommended! The process from start to check in hand took about 5 weeks. I had to mail in my forms because I could not upload the docs from home, which most likely caused a delay in the processing.
All in all the process was fairly easy. I was required to send in a lot of documentation, so KEEP EVERYTHING!!
The end result was we were paid back what the cruise line charged us as a penalty.
Colleen D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I used this plan to cover a cruise. I needed something to cover more than what the cruise was offering with their protection. I also wanted a plan that cost less. I'm glad I didn't need it!
Julianne W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
For a small claim of $300, they sure made us jump through a lot of hoops to get it paid. It took about 6 weeks to receive the check. However, they did make good and paid the claim as stated in the policy however.
SCOTT B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. In the future, please contact InsureMyTrip and request a customer advocate. Our customer advocates can attempt to expedite the claims process.
I selected Nationwide because the wording of their pregnancy/childbirth exclusion was slightly less restrictive than other carriers, and we were going on a "babymoon". Thankfully, we did not have to use it for that, or for the big snowstorm that almost delayed our return. The plan was affordable, and nice to know we were covered.
Martin S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. The Nationwide Mutual Insurance Essential plan excludes: "pregnancy and childbirth (except for complications of pregnancy), except if hospitalized."
I became very ill on a cruise in Feb. 2013 and requested a doctor come to my cabin because I was too weak and sick to go to the infirmary. He came with his nurse and he checked me and had his nurse to give me some pills. I paid 159.00 for this service and was promptly reimbursed after filing a claim upon my return. I'm glad I had this coverage, and will use them again whenever I travel which I do a lot of.
Frankie R. would
recommend this plan to a friend or relative.
10 of
11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
In order to find hurricane specific coverage, you must purchase the policy prior to when a storm is named. Once a storm has been named it is considered a foreseen event.
This is standard for all travel insurance plans. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.