In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
I called Nationwide with a question if my cruise would be cancelled by NCL, would the insurance I paid will be refunded, I was told what would happen and i was very pleased with the answers I will always use Nationwide travel insurance for all my travel plans
Salvatore C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The cruise itinerary we originally purchased changed and we shifted the cruise embarkation date by one week. One would think it would be a hassle free exercise to change the insurance coverage dates. One would be wrong.
The number of email exchanges, documents, duplicate documents, duplicate explanations and multiple phone calls were required. It would have been easier to scrap the original policy and purchase a new one. So much for the creed “customer satisfaction.”
John S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Half way through my trip, I decided to extend my vacation. I waited on hold for a half hour before leaving a message to have someone contact me with information on what I needed to do to continue my coverage and no one ever called me back. I'd be hesitant to use this company in the future as I'm not sure if anyone would get back to me if I actually needed help. Thankfully, I had no issues on my trip and the insurance wasn't needed, but it was a bit frustrating being ignored when trying to give the company more business.
Jessica O. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.