Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
John Hancock
Silver
I've always bought travel insurance, often from John Hancock, but this is the first time I've had a claim. I had emergency surgery 4 days before departure and had to scrap a monthlong trip. Fortunately, I keep very good records so I was able to provide good documentation for the claim. It was handled very fairly and timely, in my opinion. I filed the claim on March 1, provided chunks of documentation on March 12 and March 27, and received my final check on April 8 - I think that's amazing! My only complaint is that I wish there had been some kind of process tracker so that you'd know where they were in processing the claim - like Domino's lets you know whether they're preparing, baking, finished, etc. :) Other than that, I have no complaints and will be buying John Hancock from here on out.
Janet H. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I had no need to file a claim.
Brenda P. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
Thanks for your review! We hope you enjoyed your trip!Apr 10,2024
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
Can only give a positive review because thankfully I didn't have to use the insurance. Not sure anybody could give a review without using it.
stacey v. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Travel insurance is very complicated. Not sure if I had enough insurance, but the price was good as best I could tell.
Ralph P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Preferred
While Generali ultimately paid, they created many unnecessary obstacles and made the process long and complicated. They made me submit one expense 4 times before paying. They gave me incorrect info about what I could collect for making it seem almost impossible to collect the dominant expense, before another rep told me the truth. My rep gave me an unworking phone number in case I wanted to reach her. After paying me for some expenses, they said they had to pay me half and my wife the rest, but two months after paying me my wife hadn't received her half and they finally paid me. WARNING: IN READING REVIEWS NOTE THAT ALMOST ALL REVIEWERS DID NOT MAKE A CLAIM AND FILE POSITIVE REVIEWS, WHILE REVIEWS FROM THOSE MAKING CLAIMS ARE MUCH MORE NEGATIVE.
Jonathan K. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
Thank you for sharing your feedback. We're sorry to hear about the circumstances surrounding your claim and apologize for the delay as we take customer service and the claims review process very seriously. Please feel free to reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.Apr 10,2024
The trip included a
cruise
tour
International Medical Group
Patriot International Lite
I did not need to use the plan, so I am unsure if I had needed it everything would have been covered and paid out.
Michael C. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We have purchased insurance from this company for multiple trips. After a cost comparison, I have found their coverage comprehensive and cost competitive with other companies. I will buy insurance from them for my next trip.
Ethel H. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
HTH Worldwide
TravelGap Voyager
We purchased this plan to cover any medical emergency and evacuation since we were in Jamaica with 2 kids. On paper everything looked Ok. I cannot provide any feedback on whether the insurance actually works or not because we did not have any emergency, and so all I can say is that buying it was easy and perhaps it provided some mental assurance that if something happened we had some phone numbers to call for help. They did provide a letter with detail instructions on what to do and what number to call in case of emergency.
Tomasz S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
I have only just purchased the plan and have not taken the trip yet. At this time I am pleased with the coverage offered as well as the pricing for the policy.
Patricia S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
It is hard to say how satisfied I am with the plan but the claim filing process is atrocious. I still have not been able to get out of an infinite sign in loop. I went to the claim page and created a username (email) and password. I promptly got sent an email to verify my password. When I went to sign back in I got the same create and account sign in page. When I tried to create a new account they told me my email had one. I went to the home page and logged in but they said I had the wrong password. When I asked to change my password they said they would send me an email but one never came. I will try again in a few hours and see if that leads to a better outcome and review.
Sidney H. would not
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
Thank you for your feedback. You can start a claim online by following this link, https://generalitravel.com/claims. If you need any additional assistance with the claims process, contact us at 800-348-9505 or via email at [email protected] and one of our dedicated customer service team members will be happy to assist you.Apr 02,2024