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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers rated our travel insurance plans
4.57 out of 5
85,023
ratings and reviews
96%
recommended
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Cruise
Filed claim
C&F Travel Insured International Worldwide Trip Protector
Thx. Glad we did not use the insurance. We did inquire about a partial change when terror hit London. Fortunately there were no incidents while we were there.
John R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
MEDEX Take Me Home - Single-Trip
I did not use the service, but the plan premium seemed reasonable for the potential benefits.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
I did not have to file a claim. I thought the price reasonable for the coverage and it provided me peace of mind. It was worth it.
Judith S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Fortunately, I didn't have to use the insurance, so I can't give a review.
Lisa B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Although I didn't use it. I was glad to have the security of it if needed.
Carol Anne M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jul 28,2017
The trip included a
tour
Generali Global Assistance Standard
satisfied with the plan I purchased
Antonio R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Silver
I have no idea as to how to rate this plan. Fortunately, I did not need to make a claim. Until one makes a claim it is impossible to rate a plan.
This insurance is extremely expensive.
Nancy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback on your policy. Comprehensive policy premiums are priced based on the age of the traveler, his/her trip cost and the length of the trip. Since we offer plans from more than 25 of the leading providers of travel insurance, the pricing also varies by plan. Generally, the more expensive plans offer the broadest benefits with some exceptions.

    If you have any questions or concerns, please call us at 800-487-4722 where a licensed representative would be happy to assist you.
    Aug 03,2017
Travelex Travel Basic
Travelex does not allow to opt out of medical coverage when travelling in the U.S.A. With Medicare, I did not need medical coverage, only flight delay, cancellation/interruption benefits. Moreover, Travelex has an exceptionally long departure delay exclusion, I believe eight hours. There is not, however, any limit on arrival delays. On a May 15, 2017 United Airlines flight to Newark connecting to a direct flight to Madrid, Spain. The Orlando 3:30pm departure flight was canceled, and United put me on a Lufthansa flight to Frankfort that had a 3-hour layover, for a 3-hour flight to Madrid. Whereas total travel time to Madrid with United was 10 hours 20 minutes, this person disabled from a spinal injury was forced to stand/sit for more than 22 hours. Additionally, I had paid for Premium Economy bulkhead seat with United (because of the spinal condition), and Lufthansa put me in a Sardine Class window seat. I could not file a claim because I arrived at my destination, though 12 hours late, missing the first day of the tour.
Larry Dean M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • TIS Reviews
    Travelex
    Photo
    Hello,
    We want to thank you for taking the time to put your concerns in writing.
    With regards to your concern about the Travel Basic coverage, the comparison website allows you to compare the benefits, coverages, rates, and exclusions of the insurance plans offered by several different Travel Insurance Companies. When you spoke to the representative you did talk about a few different policies offered by different companies.
    The Travelex Travel Basic plan that you purchased is a package plan and while you can choose the trip cost amount that you want to insure on the policy, the only benefit that can be removed is the Trip Cancellation benefit. Please refer to the Travel Basic Description of Coverage that was emailed to you at the time of purchase on June 13, 2017 at 2:26pm.
    The Trip Delay Benefit, on page 12, states, “If your Covered Trip is delayed for 5 hours or more, we will reimburse you, up to the amount shown in the Schedule, for reasonable additional expenses incurred by you for hotel accommodations, meals, telephone calls and local transportation while you are delayed. We will not pay benefits for expenses incurred after travel becomes possible.” There are also six (6) different reasons allowing for Trip Delay, the first of which is, “any Common Carrier delay,” which is in the Description of Coverage on page 13. Trip Delay and Arrival Delay would be the same benefit, if it is for a covered reason.
    The Trip Interruption benefit, on page 10, states, “If you are unable to continue your Covered Trip for one of the Covered Reasons, we will reimburse you, less any refund paid or payable, for unused travel arrangements. . . .” There are specific reasons for this benefit, such as, “arrangements canceled by an airline, cruise line, motor coach company, or tour operator, resulting from inclement weather, mechanical breakdown or organized labor strikes that affect public transportation,” which is in the Description of Coverage on page 12.
    Insurance is highly regulated and to confirm coverage, completed claim forms and documentation are an important part of the claim process. We have contacted the Claim Administrator to help get the claim process started and they emailed you the applicable claim forms and a request for any required documents on Wednesday August 2, 2017. These documents are needed to evaluate and process your claim.
    We hope this clarifies the Trip Delay Benefit and Trip Interruption benefit on our Travel Basic policy. If you have any further questions, please contact the Claim Administrator at 1-866-968-2061 7:30am – 7:00pm CST, M-F. To download a Claim Form visit http://.travelexinsurance.com/SBClaims/.

    Kind Regards,
    Marcy
    Aug 07,2017
C&F Travel Insured International Worldwide Trip Protector Plus
Fortunately, I did not need to actually use the benefits available to me. That is the best coverage ever, the one you never need to use. I've used Insure My Trip a few times (every time I travel for pleasure), and I've always been satisfied. This was a different company than I've purchased in the past (C&F Travel Insured Worldwide); however, the coverage that I was looking for existed in only a few policies. Specifically, I'd had a recent hospitalization in the past couple of months, and I wanted the Waiver of Pre-Existing conditions. Most policies don't cover anything in the past 6 months to a year. Not so with this specific policy. As long as you purchase this specific type of policy (Trip Protector Plus) within 21 days of the initial payment on your trip, you get the waiver. The peace of mind was well worth it, as the condition I was hospitalized for is something which can frequently recur. The last thing I wanted to do was be hospitalized in a strange city where my Health Insurance was most decidedly "Out Of Network." The documentation provided by the company was extremely thorough in the policy documents and the description of coverage. Couple that with the procedures on how to file a claim and what number to call if you need help 24 hours a day, I was satisfied we would have been taken care of had we needed to file a claim.
Gregory M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Arch RoamRight Essential
Fortunately did not need it. However two years ago I did and company was excellent.
Frederick S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment

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