Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
Generali Global Assistance
Standard
I was surprised how quickly I received payment after filing a claim; which was met in full.
Unusually impressive.
Unusually impressive.
Colin R. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
we did not have to use the ins plan but having it in place made our trip much more relaxing knowing that if we did need it we had it
Ann F. would
recommend this plan to a friend or relative.
AXA Assistance USA
Platinum
The marketing was deceptive and explanations not clear enough; I discovered this by calling your customer service just before our trip (by the way, he was rude, impatient, and interrupted frequently).
Martin S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I appreciated the peace of mind I had while traveling. I knew if for some reason I became ill, or had any normal trip interruption my hard earned money will not have been wasted. It was a small amount to pay to protect myslef.
BRENDA B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We bought the plan due to the risk of contracting COVID and having to shorten or not participate in the Netherlands Bike Barge trip. The Barge company. had a strict covid testing protocol. My wife contracted nonsystematic covid (determined by rapid test) near the end of the 13 night trip and we had to leave the barge one day and two nights early. Missing the final day and night of activities we had to find Hotel accommodations and rent a car for an additional two days at considerable expense. We would have qualified for filing a claim except for the requirement to obtain a PCR test. We attempted to schedule the test in Amsterdam and the Barge management confirmed the extreme difficulties in finding and scheduling the test. As a result the insurance had no real value as in our circumstance.
Alvin E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
Thank you for your feedback, Alvin. We're sorry to hear about the circumstances surrounding your circumstances and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and cannot stress enough that it is important to review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. We have dedicated customer service representatives who can clarify the plan terms and conditions and guide you towards the best coverages. Our plans can help if you are diagnosed with Coronavirus before or during your trip. You just need to meet the standard requirements for coverage due to sickness, and our plans can assist you with Trip Cancellation, Trip Interruption, Travel Delay, Medical & Dental, and Emergency Assistance & Transportation. If you have questions about these coverages, please visit https://www.generalitravelinsurance.com/position-statements/coronavirus.htmlAug 28,2023
C&F Travel Insured International
Worldwide Trip Protector
Great customer service, very thorough in explaining all options!
Ali A. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Unfortunately, several medical bills were incurred during my trip - some partially covered by my personal medical insurance, some not covered at all. My background doing large scale project management at various Fortune 500 companies, so I'm familiar with filling out and tracking forms.
Here are the reasons why I do would not recommend C&F Travel Insured:
1) Their PDF claims forms are not possible to fill out entirely on a computer unless you have Adobe Acrobat Pro or some other PDF editor. This is because some of the fields on their PDF forms are not editable.
2) Their website only allows you to enter 1 medical claim per traveler. There's no directions on what to do if you have multiple medical claims. If you call, you find out you have to email additional claims to them.
3) On top of that, their website for filing claims is not very or easy to use. Think early 2000's, with lots of download and uploads. You'll be entering the same information over and over again between the website and PDF.
4) I submitted additional claims via email in May. In June, I called and the rep couldn't find my additional claim. I asked her to look again, and then she found them. She told me to call back in 6+ weeks. I called back in August, and they couldn't find my additional claim, and that they would call me back. Could they email me given all the junk calls I get per day? No. This is their workflow in 2023.
Sometimes, I wonder if their website and PDF forms are intentionally full of friction to discourage you from filing a claim, or because they just don't invest in the claims workflows, or if it is something else -- I don't know.
Some closing thoughts:
1) If you have just one medical claim, filling out their forms isn't the worst and you'll get paid pretty quickly.
2) I haven't tried filing claims for other travel insurance companies, so I'm not sure if they are better or worse.
Here's to hoping my additional claims get paid!
Here are the reasons why I do would not recommend C&F Travel Insured:
1) Their PDF claims forms are not possible to fill out entirely on a computer unless you have Adobe Acrobat Pro or some other PDF editor. This is because some of the fields on their PDF forms are not editable.
2) Their website only allows you to enter 1 medical claim per traveler. There's no directions on what to do if you have multiple medical claims. If you call, you find out you have to email additional claims to them.
3) On top of that, their website for filing claims is not very or easy to use. Think early 2000's, with lots of download and uploads. You'll be entering the same information over and over again between the website and PDF.
4) I submitted additional claims via email in May. In June, I called and the rep couldn't find my additional claim. I asked her to look again, and then she found them. She told me to call back in 6+ weeks. I called back in August, and they couldn't find my additional claim, and that they would call me back. Could they email me given all the junk calls I get per day? No. This is their workflow in 2023.
Sometimes, I wonder if their website and PDF forms are intentionally full of friction to discourage you from filing a claim, or because they just don't invest in the claims workflows, or if it is something else -- I don't know.
Some closing thoughts:
1) If you have just one medical claim, filling out their forms isn't the worst and you'll get paid pretty quickly.
2) I haven't tried filing claims for other travel insurance companies, so I'm not sure if they are better or worse.
Here's to hoping my additional claims get paid!
Dennis C. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Berkshire Hathaway Travel Protection
ExactCare
The staff was excellent explaining the coverage and very personable.
Jillian R. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your review, we're glad you've had a positive experience.Aug 29,2023
WorldTrips
Atlas International
Thankfully we did not use this plan, but it was there in the event there was an unforeseen emergency.
Christy M. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
Luckily didn’t need to use this, however there was a point in the trip where we had a situation that could have potentially caused cancellations. I was glad to have this in my “back pocket “. Will use again in future.
Kathleen W. would
recommend this plan to a friend or relative.