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To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
WorldTrips
Atlas Journey Economy
Buying is easy. Filling a claim SUPER HARD. For starters the service for claims is subcontracted out located in New York and will not accommodate any West Coast hours. They're happy to sell you a policy on the west coast but not happy to answer any questions or get information during normal business hours. Further obtaining the appropriate forms and documentation is made extraordinarily difficult if not impossible with zero customer service. While the policy on its face appears to cover all risks pray you never have to use it. Front end is good, back end is tragically bad.
Thad W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Trawick International
Safe Travels Voyager
Glad to have the coverage and glad we did not have to use it, we felt very safe because of the plan.
kenneth k. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
I had to make a claim for a trip delay due to Covid. The company finally paid the claim, but it took about 6 months. Part of the delay was because they sent me the incorrect forms to fill out. The rest of the delay was unexplained. Also, the call center has extremely long hold times (upwards of one to two hours).
Scott M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
AIG Travel
Travel Guard® Preferred
We were pleased with our policy and coverage.
Clayton M. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
John Hancock
Bronze
As a frequent traveler I always buying trip insurance and even once I have to use it because of the problem with the trip.
What I would like to have is some partial refund if I didn't use the policy. In this case more people would buy it and it would be more fair to travelers.
What I would like to have is some partial refund if I didn't use the policy. In this case more people would buy it and it would be more fair to travelers.
DAVID M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
Preferred
Fortunately I didn't have to make a claim.
Judith H. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Great plan, covered everything I needed to be covered. Great Price, everything was explained concisely and in plain language. Will definitely use again.
Jeannette L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Luxury Cruise
Grumble, grumble,
I filed a claim for an Interrupted trip in May. NW requested additional info on July 9, 2022. I sent the info the next day. On Aug 22 I called and they confirmed that they had the info but the 60 day processing clock restarts with the additional info. Called again today 9/9/22 and the claim has not been processed. They will label for "Expedited audit" which should take 2-3 more weeks. I have purchased several Luxury Cruise policies and NW customer treatment is very poor. Once they get the additional info the clock should not start over. I am booking another cruise next week. Can you recommend a company with a comparable policy that has better customer service?
Thx
UPDATE Dec 6, 2022
My original claim was denied so I filed an appeal. On October 10 they asked for further documentation. I supplied the info on October 12th. As of Dec 6th I still do not have a disposition. I called Coordinated Benefits Plan (CPB) for an update and their systems have been down for two days. How is this any way to run a business?
UDATE Dec 7, 20022
CBP computers down for a 3rd day. They took my phone number and said they would call me when systems are back up. I decided to call Nationwide Customer Relations and opened a complaint. The agent will notify the proper insurance group at Nationwide of the delays and will call me back within two days. Stay tuned.
Final update 12/8/2022
Received an email from CBP that my claim will be paid in full. It shouldn't take 9 months to resolve a simple claim such as this one. At this point it is not delays related to the Covid shut down. Maybe they should have an Operations Mgr look at their workflow. Happy Holidays...
I filed a claim for an Interrupted trip in May. NW requested additional info on July 9, 2022. I sent the info the next day. On Aug 22 I called and they confirmed that they had the info but the 60 day processing clock restarts with the additional info. Called again today 9/9/22 and the claim has not been processed. They will label for "Expedited audit" which should take 2-3 more weeks. I have purchased several Luxury Cruise policies and NW customer treatment is very poor. Once they get the additional info the clock should not start over. I am booking another cruise next week. Can you recommend a company with a comparable policy that has better customer service?
Thx
UPDATE Dec 6, 2022
My original claim was denied so I filed an appeal. On October 10 they asked for further documentation. I supplied the info on October 12th. As of Dec 6th I still do not have a disposition. I called Coordinated Benefits Plan (CPB) for an update and their systems have been down for two days. How is this any way to run a business?
UDATE Dec 7, 20022
CBP computers down for a 3rd day. They took my phone number and said they would call me when systems are back up. I decided to call Nationwide Customer Relations and opened a complaint. The agent will notify the proper insurance group at Nationwide of the delays and will call me back within two days. Stay tuned.
Final update 12/8/2022
Received an email from CBP that my claim will be paid in full. It shouldn't take 9 months to resolve a simple claim such as this one. At this point it is not delays related to the Covid shut down. Maybe they should have an Operations Mgr look at their workflow. Happy Holidays...
Francis S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Trawick International
Safe Travels Voyager
always nice to know you are covered with insurance when traveling
Richard S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
This policy is the first time I actually had to file a claim (for a trip delay situation). The claim website was a little clunky, and I had to call customer service. They warned that there was a backlog, and results would take awhile. During the interval, I received two e-mails saying they were sorry it was taking so long, but finally they alerted me that they were paying out the amount that I had filed for, so I'm happy.
Richard M. would
recommend this plan to a friend or relative.