Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
Generali Global Assistance
Premium
I've used the service several times...
In the plan I had delay on flight to help cover unforeseen cost...
The flight was delayed in Hong Kong for roughly 26 hours.
Called to verify my coverage.
They told me it was not covered because it's not a labor despite.
The protests in Hong Kong shut down the airport several days.
Do to this situation. I will not be using this company or its services ever again and will do everything in my power to make sure anybody I know and come in contact with doesn't either... Thank you for nothing but taken my money.
In the plan I had delay on flight to help cover unforeseen cost...
The flight was delayed in Hong Kong for roughly 26 hours.
Called to verify my coverage.
They told me it was not covered because it's not a labor despite.
The protests in Hong Kong shut down the airport several days.
Do to this situation. I will not be using this company or its services ever again and will do everything in my power to make sure anybody I know and come in contact with doesn't either... Thank you for nothing but taken my money.
Kevin P. would not
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
International Medical Group
iTravelInsured Travel LX
I booked a trip of August 12, 2019, at it was cancelled on June 23,2019. I still have not heard about the cancellation of my trip. I sent in the information on June 23, 2019, June 28, 2019, and July 17, 2019. It was for the cancellation of my trip at 75% of the costs I have maintained. I still have not heard any thing. I hope anyone who is booking a trip with them should think about someone else.
samuel o. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Carol
Thank you for your review. We apologize for International Medical Group's delay in making payment. After receiving your feedback, we assigned an advocate who was able to follow up with International Medical Group to confirm that your claim was paid under Cancel for Any Reason. You should have received your payment towards the end of August.Sep 10,2019
The trip included a
tour
Travelex
Travel Basic
The customer service representatives were extremely knowledgeable and efficient.
Karen G. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector Lite
I’m always glad you have my back and I am glad I have not had to file a claim recently.
Allen L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Travelex
Travel Select
I found Travelex to be very responsive. I explained what happened and I had to file multiple claims to cover the costs. The format was very straight forward and simple. I had the check in 15 days from filing the claim. The only negative was their third party Global Assist. They were not very helpful. They told me I had to find my own doctor! They are suppose to provide a list of doctors. Fortunately we were on a tour and the tour director was very helpful in getting me a doctor to see. I already have taken another policy with Travelex for the trip we booked for next year.
Jacqueline V. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Carol
InsureMyTrip appreciates your 5 star review on your Travelex Travel Select plan. In addition, we have this response from Travelex:
"Thank you for taking the time to voice your concerns on InsureMyTrip.com.
Travelex prides itself on our exemplary customer service and we are happy to hear that everything was simple and straightforward when you needed to file a claim.
We have contacted On Call International, our travel assistance company, to have your case reviewed. If you would like to speak to them, we can have a manager reach out to you directly to address your concerns. Please send your contact information to [email protected].
Thank you again, and we look forward to insuring all your future travel.
Kind Regards,
Amber"Aug 23,2019
The trip included a
tour
Generali Global Assistance
Standard
I had to canc my trip due to my dog needing 24/7 supervision for a injury. Wasn't aware it would have to be a service dog if this happened. Next time I'll specifically ask. All other ins I bought, through my tour company, covers all reasons for cancellation. I just assumed they were all alike. Won't next time I get it.
Nancy a. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your review. Here is a reply from Generali:
"We're sorry to hear about your negative experience and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/ Insurance Policy, that’s provided at the time of purchase, and contacting (800) 348-9505 or [email protected] with additional questions. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. Unfortunately you are correct, the plan you purchased is unable to provide coverage for the sickness of a pet that is not a service animal. Please contact us at the number or email provided above if you have additional questions or concerns.Aug 20,2019
The trip included a
tour
Generali Global Assistance
Preferred
The only hitches with the claim to Generali was a change in claim agent and a misunderstanding about the date a credit for a cancelled flight would expire. Took a bit longer to get this settled than I expected.
Juanita B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
Thank you for your feedback. Although you did encounter an issue that delayed your claim, we are pleased to hear that Generali Global Assistance did respond appropriately and settle your claim.
InsureMyTrip would also like to remind you that we do offer our Anytime Advocates® to support you in the process if you feel a claim has been unfairly denied or to successfully navigate the process if your claim has been delayed. Customers should call InsureMyTrip at 800-487-4722 to request an advocate assignment.Aug 16,2019
Travelex
Travel Basic
I did not have to use the plan thankfully but the coverage it provided gave me a good peace of mind especially for the price.
Jason V. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
My wife became ill while in Croatia. She visited a shipboard medical and received some medications at a modest cost. A later visit would have required a significant cost should she have chosen to pursue further treatment. The cost was not a factor affecting her decision because it would have been fully covered by the insurance coverage we had purchased. My wife declined further treatment as we decided to wait until our voyage terminated. Peace of mind is a great thing to have.
Philip S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
This plan seems very expensive compared to what I have used in the past. But what do you do, have to cover your butt.Thankfully I did not have to file a claim.
WARREN P. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your feedback. Comprehensive plan premiums are generally based on the length of the trip, the ages of the travelers, and the cost of the trip.
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please request a chat or call us at 800-487-4722. We would be happy to assist you.Aug 16,2019
"We're sorry to hear about the circumstances surrounding your claim, and for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or [email protected] with additional questions. The plan you purchased includes a variety of covered events under which we can provide coverage if a covered event interrupts your trip. Unfortunately the Trip Interruption benefit does not cover interruption due to civil disorder. However if reasonable expenses were incurred as a result of a trip delay there is potential Trip Delay benefits coverage and we recommend you submit a claim for consideration at csaclaims.com. Please contact us at the number or email provided above if you have additional questions."