Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
Generali Global Assistance
Standard
When my husband's wallet was stolen in Paris I called the insurance company number to see if they could offer any help and was to receive a claim report via email which was never received. There wasn't much help they could actually provide other than offering to loan some cash, which we didn't need.
Janet C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Preferred
I didn't need to use the insurance but am glad I had it. I would recommend this company.
Dorothy M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Insurance is about peace of mind. When the airline unexpectedly cancelled my return flight, leaving me two more days in a far away, little touristed country, I was put at ease when GGA was immediately available by phone, adjusted the dates, & emailed the revised plan to my phone. Very comforting to experience that responsiveness, even though I wasn't actually submitting a claim. Peace of mind to know you were right there. Bravo! And thank you.????
Matthew R. would
recommend this plan to a friend or relative.
WorldTrips
Atlas America
I didn’t need it but it was reassuring to know that I had coverage in place in case of a medical problem. The price was excellent!
Judith D. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Safety first
calvin k. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Because of numerous delays by Amtrak we were delayed over 10 hours reaching our interim destination after 1:00 am Sunday morning.We were supposed to continue onto our destination by Metra public transportation but no trains run at that time of day.We called Travelex earlier in the evening and was told by the representative that since this was not a medical emergency and did not involve a distance in excess of 100 miles to call back during regular business hours,Monday through Friday.Downtown Chicago for two seniors in there 70's toting two suitcases each is not safe and a 47 mile taxi or Lyft at that time or any time is not cheap..... We feel this is one more case of insurance thats great until you try to use it .....enough said.
Linda K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
Thank you for your review. We appreciate the additional information that you provided to Travelex on your situation. Here is their reply:
"Thank you for taking the time to express your concerns on Insuremytrip.com.
Travelex prides ourselves on our exemplary customer service and providing the benefits available to you on the policy purchased. We would like the opportunity to review the phone call made which references to call back later during business hours. Our Travel Assistance Company does assist in situations where there is a delay in transportation. This can be anything from helping to find new transportation to assisting with locating hotels to stay in.
However, we are unable to locate a call to our Customer Solutions Department, or our Claim Administrator from the phone number listed on your policy. We found one call to our travel assistance provider, OnCall International, however it was a bad connection and the call disconnected before the conversation was competed. We have been unable to locate any further calls.
Based on additional communication with you and InsureMyTrip’s review team, we will consider your inquiry closed. We empathize with the unfortunate situation you experienced with the train and the lack of cell phone service.
Our goal is to provide our travelers with the high level of service that they expect. Thank you for your business.
Kind Regards,
Amber"Aug 02,2019
Global Underwriters
Diplomat America
Extremely difficult to get in touch with the insurance underwriter company to ask a question. And I wasn't even trying to file a claim!
Mieke V. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Carol
Thank you for your comments. Global Underwriters has a management team that is dedicated to providing an immediate response to customers requesting emergency assistance during their trip. We will share your feedback with Global Underwriters who will use your comments for training purposes.Jul 19,2019
International Medical Group
iTravelInsured Travel SE
everything went perfect as had no claims
Leona C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
It is a bit difficult to rate something that was not used. If N/A had been an option that is probably where I would have put my ratings. Thankfully we did not have to use the insurance.
Patricia H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
No issues
Richard D. would
recommend this plan to a friend or relative.
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Unfortunately, we were unable to locate your calls based on the information provided and apologize for your not receiving the claim form or the information on how to file a claim.
However, you may still file online at: https://travelinsurance-us.eclaims.csaclaims.com/ or obtain the claim forms at: https://www.generalitravelinsurance.com/start-a-claim/pdf-claim-forms.html.
Please contact (800) 348-9505 or [email protected] if you have further questions and a dedicated team member can assist you."