Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
Travelex
Travel Select
Our Samsung Galaxy S2 Tablet was stolen from the crowded mandatory bag check in counter at Borghese Gallery in Rome, Italy on October 7, 2018. We had the tablet in our possession during the entire 2 hour tour. As we retrieved our checked our bags, my husband put down his tablet in order to take bags into his hands. He put his camera back into his camera bag and when he turned to pick up his tablet from the counter, the tablet was already gone. We reported to security but there was nothing they could do. It was our last day in Italy. As soon as we arrived home the next day, we contacted Travelex and was able to file a claim online. They told us it would take 4 weeks before any decision would be made. Sure enough on November 8, we received an email stating that our claim was approved and on November 12, we received our check for $400+ the full amount to purchase a new tablet. We have bought travel insurance in the past, but this was the first time we filed a claim and we was not optimistic that we would get compensation, but we did! Thank you Travelex for coming through for us.
Lawrence Y. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
I had to sadly cancel 4 days prior to our cruise due to the unexpected death of my father. My trip cancellation claim was pd in full. Representatives I spoke with over the phone were very kind. Processing the claim took a little longer time than 15 days, but it was hurricane season and I'm guessing Nationwide had an above average amount of claims to review during that time. Nationwide Cruise Choice is always our first choice in travel insurance.
Mitchell A. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
I tried to call all possible Numbers in Germany, It did not work.
I tried to send email and they said I should send a letter to an adreds in USA.
So I was sick, in Germany, and to contact them (what was almost impossible) I should send a letter.
I tried to send email and they said I should send a letter to an adreds in USA.
So I was sick, in Germany, and to contact them (what was almost impossible) I should send a letter.
Layane C. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
With Medicare being our insurance, we needed a plan to cover medical and evacuation cost. This plan provided exactly what we desired at a very reasonable price.
Paula H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
The staff at Travel Guard were pleasant to talk to. There was no long holding times on the phone. They processed my claim pretty quickly. I was very pleased with the service.
Thanks.
Thanks.
Harshadkumar P. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Travelex
Travel Select
Overall, I'm pleased with this Cancel for Any Reason policy. I canceled the trip when I didn't receive my passport in time, per the policy instructions.
However, in order to get the claim closed and paid I had to make several phone calls to Travelex. I uploaded the claims form and receipts as required. I didn't hear anything for two weeks, so I called and was told they only had the airline receipts and for me to please send them the claims form. She said someone would be in touch to confirm its receipt.
I wondered why no one had called to tell me there was a problem. I uploaded the claims form a second time and another two weeks went by without anyone contacting me.
I called again to ask about payment status. I spoke with an agent who said the airline ticket receipt didn't include cancellation terms or the form of payment. I told her it did indeed include those things. She reviewed the receipt I'd sent and confirmed it contained the necessary information. She said she didn't know why the adjuster hadn't closed out the claim or why no one had been in touch. She also said they had received my claims form the first time it was sent and she didn't know why I was asked to send it a second time. About a week later I received payment in the amount I'd expected.
This was more hassle than it should have been. It seems the adjuster didn't review the submitted documents closely, which resulted in payment being made by 4-5 weeks, and that the initial agent I spoke with didn't review the file close enough before telling me to submit the claim form again. The TravelEx team needs to be more diligent.
However, in order to get the claim closed and paid I had to make several phone calls to Travelex. I uploaded the claims form and receipts as required. I didn't hear anything for two weeks, so I called and was told they only had the airline receipts and for me to please send them the claims form. She said someone would be in touch to confirm its receipt.
I wondered why no one had called to tell me there was a problem. I uploaded the claims form a second time and another two weeks went by without anyone contacting me.
I called again to ask about payment status. I spoke with an agent who said the airline ticket receipt didn't include cancellation terms or the form of payment. I told her it did indeed include those things. She reviewed the receipt I'd sent and confirmed it contained the necessary information. She said she didn't know why the adjuster hadn't closed out the claim or why no one had been in touch. She also said they had received my claims form the first time it was sent and she didn't know why I was asked to send it a second time. About a week later I received payment in the amount I'd expected.
This was more hassle than it should have been. It seems the adjuster didn't review the submitted documents closely, which resulted in payment being made by 4-5 weeks, and that the initial agent I spoke with didn't review the file close enough before telling me to submit the claim form again. The TravelEx team needs to be more diligent.
Christian Y. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Carol
Travelex wants to thank you for taking the time to post about your concerns regarding your claims experience. We are sorry to hear about the frustrations that you experienced.
Our Claim Administrator strives to process claims as fast as possible, in the order that the documentation is received. Your calls to the Claim Administrator have been reviewed and they regret that the representative was unable to locate the original claim form you had submitted. They have reviewed your case history and taken appropriate actions to improve the process for others. Thank you for bringing this to our attention, and please know that we appreciate your business.
Thank you again and we hope you think of Travelex the next time you travel.Nov 16,2018
WorldTrips
Atlas International
It's hard to say if I'd recommend or not, because fortunately I didn't have a claim.
Bridgette K. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Gold
Travel insurance is still really expensive.
Judy R. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Did not use the benefits. Communication was good throughout so im sure we would have had guidance with a claim.
sharon t. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
I was fortunate that I never had to use your insurance but greatfull that I had it if needed. Thank you.
Sharon I. would
recommend this plan to a friend or relative.
Tokio Marine does not restrict you to a network of medical providers, so you are free to seek medical treatment from any certified medical provider. You should expect to pay out of pocket and receive reimbursement only after your medical claim has first been submitted to a primary health care provider.
Please keep in mind that the following expenses must always be Pre-certified:
ï‚Ÿ Inpatient care
ï‚Ÿ any Surgery or Surgical Procedure
ï‚Ÿ care in an Extended Care Facility
ï‚Ÿ Home Nursing Care
ï‚Ÿ Durable Medical Equipment
ï‚Ÿ artificial limbs
ï‚Ÿ Computerized Tomography (CAT Scan)
ï‚Ÿ Magnetic Resonance Imaging (MRI)
Apparently your injury did not require
Pre-certification or Tokio Marine would have instructed you to:
1. Contact the Plan Administrator at the telephone number contained in the Member’s Certificate as soon as possible before the expense is to be incurred; and
2. Comply with the instructions of the Plan Administrator and submit any information or documents they require; and
3. Notify all Physicians, Hospitals and other providers that this insurance contains Pre-certification requirements and ask them to fully cooperate with the Plan Administrator.
Once again, we apologize that this may not have been fully explained to you during your phone call with the 24 hour assistance service.