Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
tour
AIG Travel
Travel Guard MedEvac Plan
never had to use it so I don't know how they are when you have to file a claim, but it's good to know I had insurance that covered the things I wanted to do in South America that were a little extreme
Rich B. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
AIG Travel
Travel Guard Basic
Had an unscheduled cheek biopsy several weeks before trip then dermatologist wanted a chemical/laser face treatment done 8 days before travel. I was told the peel would be mild & take no more than 5 days. The following day thought might be a smart idea to insure my trip in case there were any complications. The facial skin did not follow the normal experience expected. After several days I had a more extreme reaction. There was to be no follow up till post trip but needed to make an appointment & was told to delay trip so cancelled flights. When calling to ask for info to have reimbursement, as a retired nurse I realized it was futile effort to try. I DID have a reference from nurse practitioner stating I should avoid plane travel till full healing. The amount of paperwork plus requesting medical records from over 6 months past from dr office made me understand AIG is in business to make profit first @ make claims lengthy & difficult. I have had trip insurance before, never used it. I will look at other options to insure my trip if I decide to insure again.
Kathryn C. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Zac
Thank you for your feedback on the policy. AIG Travel Guard has issued the following response:
"Thank you for sharing your concern. It looks like treatment for claimed incident occurred prior to policy purchase, which is why, according to the description of coverage, we are unable to extend benefits to you as the policy purchased does not cover for medical conditions that received treatment within the 180 day period prior to the effective date of the policy. As with all of our claims, we welcome any new information that may have also been a factor in the reason for cancellation. You are welcome to call our Claims Department for further discussion/assistance at 1-800-826-1300."May 26,2016
The trip included a
tour
AIG Travel
Travel Guard Basic
Glad we didnt have to use it.
Judith L. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard MedEvac Plan
We use this every time we travel and are well pleased with it.
Gerald S. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Gold
We did not have to file a claim.
Lynn S. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
Easy to buy, liked the
email that sent me the papers I needed to carry for the insurance while traveling
email that sent me the papers I needed to carry for the insurance while traveling
Carolyn H. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard MedEvac Plan
Didn't use any coverage during my trip, so can't really say anything about coverage or claims. The insurance was required by Russia in order to get a tourist visa, and they accepted this coverage with no problem.
Judith M. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Silver
You never really know how good your travel insurance is unless you have to file a claim. Our family traveled to London in April of 2016. On the return trip (London to Vancouver BC, then on to Portland Oregon), our 17 year old son became ill. He was so sick that he had to be taken off the plane by paramedics in Vancouver BC and be transported to the hospital for treatment. Of course that also meant we missed our connecting flight, so we had to stay in a hotel that night after he was released from the hospital. I submitted the $975 hospital bill and $189 hotel bill (both of which we paid by credit card) on the Saturday after we finally made it home. I received text updates on my claim throughout the week, and received checks for both claims exactly one week after filing. It was a difficult situation, but our son is now healthy again and AIG provided stellar service!
JOE Y. would
recommend this plan to a friend or relative.
8 of
8 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Silver
Didn't have to use it (which is a good thing!) but I'm sure they would have given me 5 star service had I used it!
Kayleigh B. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Silver
A solid and relaible travel insurance company
Michael B. would
recommend this plan to a friend or relative.
(c) participation in professional athletic events, motor sport
or motor racing, including training or practice for the same;
(d) mountaineering where ropes or guides are normally used. The ascent or descent of a mountain requiring the use of specialized equipment, including but not limited to pick-axes, anchors, bolts, crampons, carabineers and
lead or top-rope anchoring equipment;
(f) operating or learning to operate any aircraft, as student,
pilot or crew (does not apply if Adventure Sports
Coverage is purchased);
(g) air travel on any air-supported device, other than a regularly scheduled airline or air charter company...
All plans have exclusions that vary between plans and even states. Your fellow travelers should always review the Certificate that is included in each quote or call Customer Care at (800) 487-4722 if they have questions on activities that may be excluded under a plan.