Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
AIG Travel
Travel Guard Basic
I was verypleased with the promptness of the payment of the claim and that I didn't have to send in any receipts. However I thought that medical expenses related to having to cancel the trip should have been included since we were away from home, having traveled to another city to catch the flight when my husband became sick. He would not have gone to the doctor except we were told on the phone we had to have documentation in writing from a doctor that proved he couldn't fly. Then that visit wasn't paid for nor the prescriptions he was given. That visit was on the day of travel after flight time so we were on the trip. Also a flight in country was not paid for. I hadn't adequately documented that when I bought the policy. That was unclear to me that it had to be included. But that was probably more my fault.
JANET F. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
AIG Travel
Travel Guard Gold
The two times I contacted for coverage I was told it was not covered. Missing a plane and extending my coverage time frame. I don’t see the benefit you offer. I would not recommend your company.
Andrea D. would not
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Gold
Thank you for your excellent customer service and services.
Nicole B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AIG Travel
Travel Guard Gold
I supplied exactly what AIG requested and i will be receiving the full amount I claimed in a few days.
Could not have been more satisfied.
Could not have been more satisfied.
Naomi S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Basic
Peace of mind has no price limit. Thankfully we didn’t need to use the insurance but it was comforting to know we had it.
Paul H. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
Happy again I did not have to use it!
John C. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Gold
I did not need the plan, which is good. But I left a family member at home that has medical issues. I got the plan in case I had to return home sooner than expected. Thank goodness, that did not happen.
Sandra K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Gold
My last trip was delayed and flights cancelled. AIG covered my return ticket and hotel for 5 days! Very quick response.
Deborah H. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
My husband's health took a turn for the worse shortly before our scheduled cruise. His physician recommended that he not travel at that time. We filed a cancellation claim and were very satisfied with the outcome. It took about a month for the claim to be processed. I chose to handle the claim via their website and the process was easy to follow.
Cynthia P. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
AIG Travel
Travel Guard Gold
Thankfully, I did not need to use the insurance, but had piece of mind throughout my trip to India
Kara L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
For example, why did you miss your flight? Your policy would provide coverage for Travel Delay but only if you were delayed more than five consecutive days for the following reasons:
"(a) the Insured being involved in or delayed due to a traffic
accident while en route to a departure as substantiated by a police report;
(b) Common Carrier delay;
(c) the Insured’s or Traveling Companion’s lost or stolen
passports, travel documents or money;
(d) reasons listed under Trip Cancellation and Interruption."
We regret that you are not pleased with this purchase. Nevertheless we do hope that you will consider calling InsureMyTrip customer care in the future for assistance in quoting and purchasing a policy. We are available weekdays from 7:00 am to midnight ET and weekends from 9:00 am to 9:00 pm ET.