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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers rated Arch RoamRight
4.60 out of 5
2,160
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Arch RoamRight Preferred
Since this was our first cruise since my husband has been on Medicare, I decided to buy travel insurance since Medicare would not cover any medical treatment incurred out of the country. My husband is a diabetic and I would rather spend $100 for peace of mind than to incur thousands of dollars in medical bills that we would have to pay out of pocket! Since it was hurricane season, I wanted to purchase trip insurance also since the last time we cruised, we ended up on the tail end of Hurricane Hugo in 1989! You never know when an accident or illness will strike so I wanted to be protected!
Janet K. would recommend this plan to a friend or relative.
4 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Fortunately, we did not have any claims. The protection does provide peace of mind, however the only way to really judge is when a claim is filed.
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Essential
We use this policy for Hurricane protection and do not need any of the other coverage. Ideally I would like a cheap bare minimum plan that protected me from monetary loss of our rent in the event of us being prevented for occupying the house due to weather.
Dennis O. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
Ordered the insurance plan with "cancel for any reason" coverage. We had to cancel our trip to Yosemite due to smoke and questionable air quality.

I called insurance two days in advance of our trip and filed a claim. The agent emailed me a form to fill out at my convenience (no deadline). I filled out the form and emailed it back, attaching the receipt for the trip and cancellation documents. It was very simple. I asked about progress a few days later and was told it would take 1-4 weeks to process the check. I received the check (75% of my trip cost) in the mail within 2 weeks of filing the claim.

No fuss. Easy filing. Good communication. Great overall program. Would recommend and use in the future!
Lana N. would recommend this plan to a friend or relative.
44 of 45 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Unfortunately we were robbed on our trip; my purse was stolen. But our Roam Right plan did not cover any theft so we are out hundreds of dollars. I was not offered a reasonably-priced plan that included theft coverage, as I recall. But the rest of the plan - covering baggage and also medical - was sufficient and very reasonably priced. And we waited very late to get insurance. InsureMyTrip came through with a plan that offered at least some protection. And, as always, the InsureMyTrip representative was very knowledgeable, helpful, and efficient. It's just probably a good idea to include theft in any travel coverage!
Nancy R. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your review. I'm sorry to hear that you were robbed while on your trip. While theft of baggage is often covered, theft of cash is unfortunately not covered. We will pass your feedback on to our business partners. Thank you again.
    Sep 09,2013
Arch RoamRight Preferred
Luckily did not need the plan. Was provided with good service when I purchased the plan.
Hendrika Marina B. would recommend this plan to a friend or relative.
3 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
Appreciate your medical coverage as neither my wife nor myself are Medicare Approved as yet because of age. If the US would join the rest of the civilized world and provide universal health coverage with a travel portability feature certain situations would change. Might affect your business though.
Thanks again.
Richard A. would recommend this plan to a friend or relative.
2 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Our trip went smoothly. We did not have anything to claim.
Pichsubhang D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Essential
The policy was satisfactory in price and coverages. The IMT web site was extremely helpful to compare policies and tailor coverages for the best value. I price checked the policies elsewhere (including the carriers) and IMT was perfectly competitive.
Stephen H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
I didn't end up using my insurance, but it was nice to know that it was there in case I opted out of going on my trip. Thanks Roam Right + InsureMyTrip!
Amy V. would recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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