Travel Insurance Reviews Arch RoamRight Preferred
The Preferred plan is a comprehensive travel insurance plan offered by Arch RoamRight and has several options not offered on the Arch RoamRight Essential plan, allowing for a more customizable product. In addition to trip cancellation and delay, the Preferred plan offers coverage for one child per paid adult, accidental death and dismemberment coverage, trip interruption, medical and evacuation coverage, and 24/7 assistance.
To learn more, see the Arch RoamRight Preferred product page.
Arch RoamRight
Preferred
This is the second trip I have insured with RoamRight through InsuremyTrip. I have been pleased with the price and coverage, but gladly have never had to make a claim.
Jennifer G. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Preferred
Fortunately, we experienced no problems on our trip so I have no first hand knowledge of processing a claim. I trust we would have been treated fairly per terms of the policy if something did occur. We will purchase again for our next trip.
Thomas K. would
recommend this plan to a friend or relative.
Arch RoamRight
Preferred
Did this at the last minute because I forgot, it was quick and easy and gave me immediate peace of mind. Worth every penny!
Barbara M. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Preferred
Our claim for a missed airline connection was processed very efficiently and was completed within 9 days.
We followed the RoamRight letter which listed the documentation they required to properly review and process our claim. We also attached additional documentation, then grouped and listed all the documents to make it easier for the claim processor to find all the requested information.
My hats off to Roam Right and especially to the claim processor. Very good and very efficient job.
We followed the RoamRight letter which listed the documentation they required to properly review and process our claim. We also attached additional documentation, then grouped and listed all the documents to make it easier for the claim processor to find all the requested information.
My hats off to Roam Right and especially to the claim processor. Very good and very efficient job.
Marvin A. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. And thank you for taking the time to make our claims processor's job a bit easier. We truly appreciate it. We hope you keep us in mind when it's time to plan your next trip.
Regards,
The RoamRight TeamJul 14,2017
The trip included a
cruise
Arch RoamRight
Preferred
The plan provided adequate coverage, my trip was cancelled due to a death in the family and a traveling companion. All my costs were reimbursed as expected. The only issue was that I had to follow up three times over a two month period to have my claim processed and paid.
The issue was that the processor working my claim had left the company and the files could not be found. They did not recommend I refile but wait as having two claim numbers would delay the claim even longer.
I was understanding and satisfied with the insurance but disappointed in the wait and additional inquiries I had to make.
The issue was that the processor working my claim had left the company and the files could not be found. They did not recommend I refile but wait as having two claim numbers would delay the claim even longer.
I was understanding and satisfied with the insurance but disappointed in the wait and additional inquiries I had to make.
David N. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. Please know that your experience is not characteristic of our claims process and we do apologize. We hope we get the chance to help protect your future trips.
Regards,
The RoamRight TeamJun 19,2017
The trip included a
cruise
Arch RoamRight
Preferred
How out a rebate if you do not make a claim? Is there such a thing as a policy that will cover multiple trips over more than one year?
Lawrence G. would
recommend this plan to a friend or relative.
-
Mike
Thank you for submitting your feedback. Unfortunately, due to business regulations, we are not able to discount or rebate travel insurance policies.
We do not currently offer annual comprehensive policies. However, we do offer annual travel medical plans. These plans provide coverage for medical emergency and emergency medical evacuation expenses.
If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.Jun 08,2017
Arch RoamRight
Preferred
I haven't submitted a claim because the amount spent on a doctor visit isn't much more than the deductible and not worth the time to fill out a form. What was very useful to me was that I had a number to call to find out about medical services in Florence, Italy. You supplied me with information in a timely manner and followed up later. I am very satisfied with the service provided.
Ilene T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. We are sorry to hear about your incident. However, we are happy to hear you were satisfied with RoamRight, and we look forward to helping protect your next trip.
Regards,
The RoamRight TeamJun 19,2017
The trip included a
cruise
Arch RoamRight
Preferred
Don't know it's good plan or not, never claim. Just have it for visa approval purpose. Lower price is always good deal.
Although good customer service, prompt respond and understanding.
Although good customer service, prompt respond and understanding.
nangnoi r. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. We are happy to hear all your trips have went well, and we look forward to helping protect your next trip.
Regards,
The RoamRight TeamJun 19,2017
The trip included a
tour
Arch RoamRight
Preferred
I was in England during the time the bomber hit Manchester, and I was amazed that Roam Right emailed me to determine my situation, had I been affected? Did I need any help? What insurance company would contact a client like this? I was amazed and thankful that they were keeping track of this traveler. Thank you Roam Right, you are now my travel company of choice.
Susan H. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. We are happy to hear you are safe after the events in Manchester. The safety of our travelers is always our top priority. We look forward to helping protect your next trip.
Regards,
The RoamRight TeamJun 19,2017
The trip included a
cruise
Arch RoamRight
Preferred
I've used this plan for at least 10 years now. Fortunately I've never had to place a claim but would rather be safe than sorry.
Sharon B. would
recommend this plan to a friend or relative.
-
Vicki Zidwick
Arch RoamRight
Thank you for your review and your loyalty! We hope all your trips continue to go well! We look forward to protecting your next trips.May 31,2017
Regards,
The RoamRight Team