Travel Insurance Reviews Berkshire Hathaway Travel Protection ExactCare®
The Berkshire Hathaway ExactCare plan includes excellent comprehensive benefits such as trip cancellation, trip interruption, baggage protection and travel delay. Medical and emergency medical evacuation coverage is also included. Below are the reviews from travelers like you who have used this plan.
Learn more about Berkshire Hathaway Travel Protection.
Berkshire Hathaway Travel Protection
ExactCare
This is the 6th Time I have purchased a Berkshire Hathaway Travel Protection ExactCare policy for international travel. The coverage stated is good.
I have never had a claim or needed travel assistance, so I cannot comment on customer service for claims or travel support.
The coverage for Medical Evacuation is important to me.
One type of coverage that I want, but cannot get, is losses from strikes.
Travel Protection Policies do NOT cover strikes. I have been stuck in a city from which I had planned to depart, but a sudden unplanned strike of rail and air options made those travel modes unavailable. Others in that city learned of the unplanned strike before me. All rental vehicles were rented, so I was stuck. Fortunately, I was able to return to my hotel for the period of that strike (due to holding their highest level in their frequent stayer program). However, I did lose several days of holiday travel and had to eliminate visits to 3 cities.
I have never had a claim or needed travel assistance, so I cannot comment on customer service for claims or travel support.
The coverage for Medical Evacuation is important to me.
One type of coverage that I want, but cannot get, is losses from strikes.
Travel Protection Policies do NOT cover strikes. I have been stuck in a city from which I had planned to depart, but a sudden unplanned strike of rail and air options made those travel modes unavailable. Others in that city learned of the unplanned strike before me. All rental vehicles were rented, so I was stuck. Fortunately, I was able to return to my hotel for the period of that strike (due to holding their highest level in their frequent stayer program). However, I did lose several days of holiday travel and had to eliminate visits to 3 cities.
Richard H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Brittany GBerkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it. Please let us know if there were losses that we could potentially give you guidance on if you should file a claim.Aug 29,2023
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare
Very displeased with your cancellation provisions. I have purchased another policy with you for a trip in November 2023. We will not be able to make the trip and have cancelled it. However, I can not cancel my trip insurance policy as more than 14 days have lapsed since I purchased it. So I threw away over $600. In addition, if you did not have that clause regarding coverage for pre-existing conditions mandating that I must purchase the insurance within a minimal period of time after sending in my deposit, I could have waited to purchase the trip insurance. So I lost out 2 ways-- not happy!!!!
Edna P. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Brittany G
Berkshire Hathaway Travel Protection
We are sorry to hear that you are not happy with the cancellation policy. We do thank you for your feedback, we appreciate it. If your trip is not until November, there is potential for you to still update a plan for a new trip if it went unutilized. For more information, please call our team at 844-411-2487 Option 2.Aug 29,2023
Berkshire Hathaway Travel Protection
ExactCare
Although it took about four weeks for the adjuster to start the review of the claim, the process itself was very straightforward and painless. Initially, I submitted all required documentation, and that helped to quickly settle the claim.
DANIEL G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Aug 29,2023
Berkshire Hathaway Travel Protection
ExactCare
I ould not afford a plan that covered anything other than severe acute hospitalizable medical care. Rather, i had four brief hospital stays all of which were below the deductible PER episode. I paid for each event in cash and none of the events were enough over the deductible for each event. First dollar coverage for any medical need was not in m y policy. It is a crap shoot whether to pay the very very high premium expecting to need a hospital or doctor visits, or pray not to get sick UNLESS it is a catastrophic illness. BH never loses in either scenario. It's just business to them.
A Arthur S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it.Aug 29,2023
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare
Fortunately, I did not have any problems on my cruise and did not need to use the insurance. But it was easy to purchase and very affordable. Will buy again for future vacations.
Heather C. would
recommend this plan to a friend or relative.
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Aug 29,2023
Berkshire Hathaway Travel Protection
ExactCare
No problems. Easy sign up and plan offers good protection.
Brendan S. would
recommend this plan to a friend or relative.
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Aug 29,2023
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare
Fortunately, never had an issue to need to submit a claim. However, policy paperwork with provided phone numbers were provided. Very easy to deal with . Would definitely use again .
Timothy K. would
recommend this plan to a friend or relative.
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Aug 29,2023
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare
Didn't need to use the insurance thank goodness, but peace of mind knowing it was there incase we did!
Scot W. would
recommend this plan to a friend or relative.
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Aug 29,2023
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare
At first I was nervous about this plan because it was the second to cheapest option, but I bought it thinking there was very little chance I would need to actually use it. Lo and behold, my trip was cancelled by the tour operator and I had nonrefundable flights. When I was submitting my claim I wasn’t sure if the cancellation reason was covered since it didn’t fall under the usual categories. You do have the option of calling to speak with someone and to ask questions, but I didn’t - I just submitted all my documentation and hoped for the best. The process to submit documentation was simple enough (you can either upload thru the mobile app or send via email), although I wish the mobile app can be improved to provide more details about the claim so that I didn’t need to email again to confirm that my docs were received. They tell you the review process can take up to 15 business days. My claim was approved after 6 business days. Happy it all worked out so I have already purchased Berkshire Hathaway insurance for another upcoming trip and plan to keep using them in the future!
Cindy G. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your review and feedback, we're glad you've had a positive experience.Aug 29,2023
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare
While we did not need to use the policy it provided reassurance and peace of mind. My 5 year old awoke with some eye redness and swelling that did end up getting better with some Benadryl but it was reassuring to know I had insurance coverage if needed.
Lauren M. would
recommend this plan to a friend or relative.
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Aug 29,2023