Travel Insurance Reviews Berkshire Hathaway Travel Protection ExactCare® Value™
The Berkshire Hathaway ExactCare Family plan is a great choice for families traveling within the United States. This plan has an extensive list of covered reasons for cancellation that can really benefit traveling families. Below are reviews for this plan by travelers just like you.
Learn more about Berkshire Hathaway Travel Protection.
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare Value
Emergency evacuation coverage was insufficient.
BARRY D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare Value
We where glad that we did not need the insurance.
Jozef B. would
recommend this plan to a friend or relative.
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare Value
Had to file a claim because Irma destroyed our destination. Claims process was very easy, they sent me the claim form and a list of items to provide showing our losses. The list was in no way cumbersome, and I easily provided the documentation they needed. Once I submitted the claim, the money was deposited into my bank account within 3 days. Very pleased and I've purchased the same policy again for our replacement trip.
Joseph H. would
recommend this plan to a friend or relative.
2 of
5 people found this review helpful
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare Value
Even though we did not have to use our trip insurance coverage we felt very safe and secure during our trip. We definitely will use them again on our next trip.
Martha V. would
recommend this plan to a friend or relative.
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare Value
I was pleased with the coverage provided and the price. Fortunately, we didn't need to make use of it.
Michael E. would
recommend this plan to a friend or relative.
Berkshire Hathaway Travel Protection
ExactCare Value
I had a claim - I had to return early due to family illness. I started a claim w/ Berkshire Hathaway and rep sounded OK. Then I got their emailed long list of 13 Dr. statements, ID copies, consent forms, hotel receipts, cancellation policy of the airline[s], ticket copies, ticket numbers, etc. etc. etc. etc. etc. etc. they needed before they could begin to review my claim.
It would have taken me hours to get all this material together, if I could of at all. I would guess this is a technique they use to minimize payouts. I feel it would be a waste of my time to try to collect everything they wanted.
I thought one of Warren's companies would be better than this!!! Interesting dichotomy - ins. companies want to sell policies, but then they don't want to pay....
MATERIAL THEY WANTED:
I understand you needed to file a claim for Trip Interruption. We are happy to review your claim once we receive the following information:
Completed claim form - attached.
Patient consent form – must be physically signed (no electronic signatures).
Copy of the trip invoice showing dates of travel, trip costs, and payments for the trip.
Copy of the cancellation policy from the airline, cruise line, hotel, etc. to support the claim for non-refundable items.
Proof of payment for all trip costs.
Proof of any refunds received for the cancelled portions of this trip.
The original airline tickets if they are non-refundable. If you were issued e-tickets, please provide the e-ticket passenger receipt. If they were booked online, please provide the printed ticket confirmation sheet showing your ticket numbers.
Verification of age - a copy of government issued ID or birth certificate.
Proof of reason for the claim - a signed statement from the treating, admitting or discharging physician stating the diagnosis, date of diagnosis, dates of treatment.
Proof of travel – such as a copy of your boarding pass or hotel receipt.
Any other appropriate documentation that may assist in the processing of this claim.
Copies of any newly purchased airline tickets.
Proof of payment for any newly purchased airline tickets.
Once this documentation is received we will review your claim promptly.
It would have taken me hours to get all this material together, if I could of at all. I would guess this is a technique they use to minimize payouts. I feel it would be a waste of my time to try to collect everything they wanted.
I thought one of Warren's companies would be better than this!!! Interesting dichotomy - ins. companies want to sell policies, but then they don't want to pay....
MATERIAL THEY WANTED:
I understand you needed to file a claim for Trip Interruption. We are happy to review your claim once we receive the following information:
Completed claim form - attached.
Patient consent form – must be physically signed (no electronic signatures).
Copy of the trip invoice showing dates of travel, trip costs, and payments for the trip.
Copy of the cancellation policy from the airline, cruise line, hotel, etc. to support the claim for non-refundable items.
Proof of payment for all trip costs.
Proof of any refunds received for the cancelled portions of this trip.
The original airline tickets if they are non-refundable. If you were issued e-tickets, please provide the e-ticket passenger receipt. If they were booked online, please provide the printed ticket confirmation sheet showing your ticket numbers.
Verification of age - a copy of government issued ID or birth certificate.
Proof of reason for the claim - a signed statement from the treating, admitting or discharging physician stating the diagnosis, date of diagnosis, dates of treatment.
Proof of travel – such as a copy of your boarding pass or hotel receipt.
Any other appropriate documentation that may assist in the processing of this claim.
Copies of any newly purchased airline tickets.
Proof of payment for any newly purchased airline tickets.
Once this documentation is received we will review your claim promptly.
martin n. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. It is industry standard for an insurance provider to require documentation to substantiate a claim. We understand that this can be a frustrating process, but we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Aug 31,2017
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare Value
Set up was easy for my cruise but when I came back to plug in flight details the system did not function. Chats did not help and phone reps could not put in the basic flight details. Forced to dictate the flight details to phone rep to be on record. Frustrating and time consuming!
Warren B. would
recommend this plan to a friend or relative.
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare Value
Fortunately, we did not have to use any of the provided coverages. However, it did give us peace of mind during our month long travel around Europe especially after a fellow traveler fell in Vienna and spent two days in the hospital.
David P. would
recommend this plan to a friend or relative.
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare Value
Excellent experience.Very prompt and processed claim very fast and diligently
Amaresh V. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare Value
We received a very timely and complete reimbursement. We will use them again.
Erwin F. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful