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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,963
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
This is my second time using insure mytrip for a cruise, although I don't need to use the insurance, it did give me a peace of mind knowing I was fully covered. I love how easy it was to get insured online, I will use insuremytrip every time I travel.
JoAnn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. The Generali Global Assistance Standard plan is a comprehensive travel insurance policy which offers a lengthy list of covered perils for Trip Cancellation and Trip Interruption. These coverages protect your investment and provide reimbursement for prepaid and non-refundable expenses incurred due to a covered event. The plan also provides up to 50,000 USD in secondary medical expense per person along with 250,000 USD in emergency medical evacuation which makes it a comprehensive yet affordable plan.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Sep 03,2019
The trip included a
cruise
Generali Global Assistance Standard
Coverage was comprehensive. Rates were competitive. When I had a question about coverage prior to my trip I called and got a very pleasant representative who answered my question, therefore putting my mind at ease. I would definitely deal with this company again.
Barbara H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Insure My Trip is the only travel insurance I purchase for all of my trips because the staff is great, make fabulous suggestions, and it is easy to do. Like I can purchase by phone to ensure I get the exact coverage I need as I do mainly adventure and third-world country trips. I have even mentioned it several times in my Travel Advice Travel Insurance ebook which hopefully will be online within the month. Keep up the good work!
Gerald F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your 5 star review on your Generali Global Assistance plan that you have purchased through InsureMyTrip. We are pleased to hear that the Generali plans, which you have purchased over the past few years, continue to provide you with the coverage that you need for international travel.
    Sep 03,2019
The trip included a
cruise
tour
Generali Global Assistance Preferred
This was the first time I took out trip insurance--so I was winging it. I did compare several companies and their offerings. Yours seemed reasonable and straight forward. I did call customer service and they answered my questions -- eased my concerns. Did not need to file any claims as the Trip was pretty un-eventful from an issue perspective. The Trip, however, was awesome... Thank you...
John E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Hi,
All good except i found out that luggage or cloths that we have to discarded due to bed bugs from the hotel was not covered. Hotel refunded room money only.
Eduardo L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Although we did not need to make use of this plan, the confidence that it was available if needed allowed us to enjoy our trip knowing that we would be covered for any emergency that might arise.
Blanche P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I very, very rarely make recommendation.
Sandra N. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thank G-d I didn’t need to use it but on my last trip I got sick and missed a day. And was seen by a doctor. Generali compensated me for the loss of the day and my medical bills. That’s why I used them again
Carl K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Good plan. We bought it for coverage when driving to Disney for our vacation. would appreciate more options for road trips vs airplane.
John B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
My friend took ill during out trip. I notified the insurance company and they promptly began processing the claim. They also followed up on a regular basis.
Malvina A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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