Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Preferred
We did not need to use this insurance but the plan was reasonable in comparison to others and application was easy
Wendy S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn't have to use the insurance, but it was piece of mind before and during our travels.
Steven R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I was very happy with the purchase of this plan. It did not give me anything I didn't need and was a very reasonably priced policy. This is the second policy I've purchased from Generali Global Assistance and I will continue to seek them out for my future travel insurance needs.
Susan R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Plan met our needs to provide peace of mind that should we have a problem during the trip that we would be well taken care of by Generali Global Assitance.
John H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
When my husband's wallet was stolen in Paris I called the insurance company number to see if they could offer any help and was to receive a claim report via email which was never received. There wasn't much help they could actually provide other than offering to loan some cash, which we didn't need.
Janet C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Preferred
I didn't need to use the insurance but am glad I had it. I would recommend this company.
Dorothy M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Insurance is about peace of mind. When the airline unexpectedly cancelled my return flight, leaving me two more days in a far away, little touristed country, I was put at ease when GGA was immediately available by phone, adjusted the dates, & emailed the revised plan to my phone. Very comforting to experience that responsiveness, even though I wasn't actually submitting a claim. Peace of mind to know you were right there. Bravo! And thank you.????
Matthew R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
No issues
Richard D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
It would have been helpful to have a card to carry with us. I didn't carry all the paperwork when we were sight seeing, but fortunately we didn't need it.
Thomas S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Since we did not have to use the plan we purchased, I have no way of determining whether it would have provided the coverage we hoped it would or how well the company would have provided assistance had we encountered a problem before or during our trip. If faced with the choice of purchasing similar trip insurance in the future, I highly doubt if I would. In hindsight, and without encountering any problems, it was a waste of $550 that we could have instead spent on souvenirs or excursions during our travels to AK. I guess it's like any other insurance that it never used.
Mark G. would
recommend this plan to a friend or relative.
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Unfortunately, we were unable to locate your calls based on the information provided and apologize for your not receiving the claim form or the information on how to file a claim.
However, you may still file online at: https://travelinsurance-us.eclaims.csaclaims.com/ or obtain the claim forms at: https://www.generalitravelinsurance.com/start-a-claim/pdf-claim-forms.html.
Please contact (800) 348-9505 or [email protected] if you have further questions and a dedicated team member can assist you."