Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Fortunately we did not have to use the plan coverage, which is the only reason I cannot confirm if it "covered everything" and why I rated it a 4 star. However the woman who helped me with the program when I first signed on for the 3 passengers involved was amazing, patient, clear in explanation and very thorough both on the phone and in email follow up. I am sorry I cannot recall her name but I give her 10 stars for customer service and I would certainly use this plan again on future trips.
Thank you,
Thank you,
Debra O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I did not use it so I cannot say if the company would have satisfied any claim I might have.
CAROL F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We did not have to use any part of the travel insurance. Good to know that if we needed it, it was there for us.
Rita G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I was very satisfied with the Standard plan and for a trip costing In the thousands found the price to be very competitive. I am so glad I did not have to use the plan for any components of our SE Asia trip.
I will share that we had to use an earlier Generali Global Asistance Standard plan when our trip was cancelled to the Turks & Caicos due to adverse weather conditions. The Plan reimbursed us our entire lodging expense which was non-refundable. I plan to keep using Generali when I have incurred major expenses that need to be insured. Thank you
I will share that we had to use an earlier Generali Global Asistance Standard plan when our trip was cancelled to the Turks & Caicos due to adverse weather conditions. The Plan reimbursed us our entire lodging expense which was non-refundable. I plan to keep using Generali when I have incurred major expenses that need to be insured. Thank you
George F. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
With so much going on we were afraid to not have trip insurance. It calmed our fears and made our trip so much more enjoyable
Alton M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
Representatives from insuremytrip took time to carefully review my circumstances before recommending the policy I selected.
Kathleen M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We paid for this policy as a peace of mind while traveling ! We did not need to use it , so I have no idea if it would have covered our needs !
Stanley P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Fortunately we did not need to use this plan but it gave us peace of mind.
Anita G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Details on coverage for airline bankruptcy were not very clear regarding the time required to purchase the policy after initial trip payment. Thus when WOW airlines shut down and my trip had to be cancelled my claim was denied.
Paul W. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Always better to have and not need then to need and not have.
Mary N. would
recommend this plan to a friend or relative.
"We're sorry to hear about the circumstances surrounding your claim, and for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or (emailing) [email protected] with additional questions. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim.
If you have additional questions please contact us at the number or email provided above."