Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
I had peace of mind in case something unexpected would happen which was well worth the cost. I will always purchase this for any trips.
Marianne V. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Claim process was quick and easy, I just had to upload some documents. No complicated claim forms!
Lawrence R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
This insurance is a joke. My suitcase was damaged in transit. The amount of information required to file a claim is ridiculous, and a claim cannot be filed unless it is all received. For example, I no longer have a receipt for the suitcase, as this was purchased almost 2 years ago. It is a hard case suit case, and i cannot get an estimate for a repair (another required document), as the case is completely cracked and can't be repaired. The other information being requested is unobtainable also. Never again!
Nicole J. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
What a comfort to know that my multi-country international destination was insured.
Fortunately we had no need to file a claim and our trip went flawless.
Thanks Generali Global for providing complete coverage.
Fortunately we had no need to file a claim and our trip went flawless.
Thanks Generali Global for providing complete coverage.
Kimberly K. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Difficult to review when we were lucky enough to not need to file a claim. It gave us peace of mind.
Beth O. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
Luckily no issues.
Timothy A. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
We did not have any need of the plan while we were traveling - thankfully. It was peace of mind knowing that we had it.
Dave H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately, we did not need to use it, but it was comforting to know that we had it in place.
Susan A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We insured a two week trip to Asia because of our daughter's illness that would require a speedy trip home. The necessity didn't happen. We were glad to be covered for the eventuality, but it was extremely pricy for just two weeks. Had we had to use it obviously the cost would have been well worth it.
Jane G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Fortunately, did not need to file a claim.
James J. would
recommend this plan to a friend or relative.
Generali Global Assistance advises that "We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. We want our customers’ online interactions to be seamless and smooth. One of our dedicated team members has sent links to you via email to facilitate your claim process. Should you have further questions, please contact (800) 348-9505 or [email protected]."