Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Glad I didn't need it but glad I had it.
Colleen S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I always use insure my trip. I have filed a claim in the past and it was handled quickly.
Ralph C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Although we did not use our insurance, we had peace of mind knowing that we had the coverage.
Seth G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It was difficult for me to decipher what was covered and what was not.
The process to file a claim was not simple and seemed too complicted.
A proof of insurance card had to be printed out on paper instead of issued by mail on a durable card.
The process to file a claim was not simple and seemed too complicted.
A proof of insurance card had to be printed out on paper instead of issued by mail on a durable card.
Eugene I. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Great value have used this plan for many trips.
Joaquin G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
very easy to compare and select plans w this group. Got the coverages we wanted at reasonable cost. packet/policy emailed was very complete w 24 hour emergency numbers worldwide if needed.
Russell A. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
WE had no problems during our trip so it is difficult, thank goodness, to really judge the plan's true value other than cost.
George B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Great plan.
Jeffrey S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Unfortunately I had to cancel my trip 4 weeks prior to departure as a result of unanticipated health reasons. After I contacted them, they sent me an email with a link to their claims process that allowed me to upload all required information and forms. I was able to file electronically and received a full refund within 2 1/2 weeks. I was very satisfied with the entire process.
Wendeline P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Didn't need it, thank goodness. But it was worth the $100 for the peace of mind.
Nathalie C. would
recommend this plan to a friend or relative.
In order to fully review what is covered and what is not, it would be best to review the policy terms and conditions. When comparing quotes, you will note that some items appear in blue which are hyperlinks to more detailed information.
All of our policies include the full insurance certificate, which explains all of the terms, conditions, and exclusions for that specific policy. We understand this document can be confusing at times, and our licensed insurance experts are always happy to explain any part of the insurance policy.
Every claims situation is going to be different. Please keep in mind that if an emergency arises, contact your insurance company as soon as reasonably possible! Each policy includes a claims phone number and 24-hour assistance phone numbers for both inside and outside of the United States, ensuring that you can get in touch with your insurer at any time.
One fact that cannot be stressed enough is to save your receipts and proof of expenses so that you can be accurately reimbursed, whether it be costs due to a delay of travel for hotel or meal, or medical records for emergency treatment received. This is especially important for medical care received overseas, as it can be incredibly difficult to get this paperwork once you have returned home. For filing a claim, nothing is more important than having accurate documentation for your loss.
Although the process may appear daunting, you must follow a similar process with all providers if you wish to file a claim. However, you can plan for a possible claim prior to your departure by keeping a file of all transactions for your trip.