Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Very satisfied with prompt response to my filling of a claim.
Customer service very polite and efficient.
Customer service very polite and efficient.
Edwin E. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Fortunately, I didn't have to use my plan but it made my trip more enjoyable knowing that I would be covered in the event of mishaps.
Donna K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
My GGA plan for the cruise was not needed, but did give me peace of mind.
Bonita W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I was very pleased with the plan I picked. I have passed on this information to other people who also purchased through insuremytrip.com I will continue to use for all my travel plans in the future.
Bridgette W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
I can't review completely because I had no claims. Responsiveness to claims would be critical in a review
Barbara D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Easy to find needed coverage, good insurance comparisons and selections
Viet T. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I didn't need to use the plan since fortunately, all went well during our travels. It was reassuring to know we had the plan just in case. It is a shame that if you are older you have to pay considerably more for a plan. I'd love to be able to pay less for a basic plan instead of $1000.
SUSAN F. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I just wish more plans covered "cancel for any reason," but I understand where they do not (and the ones that did provide it were incredibly expensive!). Otherwise, this plan provided the basic needs and, when compared to other plans, included higher amounts for things like lost bags then other plans did and at a lower per person cost! Thanks!
Erin S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I always insure my trips when there is significant pre-travel expense--for tickets, transportation, tour guides, etc.--but have yet to file a claim. That being said, I had a health concern arise in the two months prior to this trip, and there was a possibility I might be unable to complete travel as planned, so I had to briefly consider that alternative. Fortunately, my fears were not realized, and our trip went off without a hitch.
Bobbe C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Unfortunately, we had to cancel our Mediterranean cruise only two weeks before our departure date because my wife had a medical injury. General Global Assistance did require verification of her injury and full details of trip purchases, payments, and refunds -- only to be expected when such a large dollar claim is filed. However, upon audit and verification of the submitted details, GSA promptly approved and paid the claim in full. We could not be more pleased with GSA's handling of this claim, and we'll return to GSA for future trip coverage.
Edwin M. would
recommend this plan to a friend or relative.
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1 people found this review helpful