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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,931
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
No problems, so did not have to use.
Jennings C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We did get ill on the trip and had to see a doctor with prescriptions. The tour company picked up the cost so no claim was made. The insurance is very pricey but we do not feel we should travel without it.
Nancy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for providing your feedback. We are glad to hear that you were able to continue and enjoy your trip after a doctor's visit.

    Please note that there are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the age of the travelers.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Apr 16,2019
Generali Global Assistance Standard
No having submitted a claim, hard to judge. But, the coverage as it relates to the cost, seemed fair and reasonable.
Maria Elena D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Did not need to use it!
Yekaterina S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
The rate for the insurance coverage was very excellent for the five (5) of us. Fortunately, we did not have to use the coverage but wanted to have it just in case something happened. I would never leave the country without an insurance package.
GWENDOLYN W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
as always, dealing with insure my trip was very pleasant. easy to choose best plan for me. they are a great company.
herbert m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I did not have to file a claim and glad I didn’t. I contacted customer service with questions as I have never purchased a policy before. They were helpful. Reputation of company is based on how they handle claims and provide transparency in their denial process. I got lucky this time
Renee Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
We had a 28 day cruise from San Diego and return.used Southwest Airlines for the flights and be booked hotel rooms before our flights. We had no issues with our travel's therefore no claims were processed. The travel insurance gave peace of mind during our travels that if a problem arose we had help available.
William D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I didn’t have to worry if something happened on this trip.
Cynthia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
I did not file a claim so it is not possible to rate the agency meaningfully.
Margaret H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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