Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Peace of mind.
israel p. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thank goodness, we didn't need the coverage, but it was nice to know it was there if we did.
Janis B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I purchased trip insurance while booking my trip through the airlines website. I thought the price of the insurance was high but given the cost of the trip I felt it was important. A friend told me about insuremytrip - With insuremytrip I was able to find more comprehensive coverage at a fraction of the cost. Given the lower rate I was leary, however my friend had to use the insurance due to a medical emergency and everything was covered as promised.
Danielle W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Will purchase at time of cruise purchase to save a lil money
Herbert R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Did the trick- satisfied our tour operator and gave us peace of mind for a reasonable cost.
Cynthia O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Did not use the insurance but glad I had it.
Gerald D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
It seemed prudent to buy insurance for a 2-week sight-seeing and safari trip to South Africa, Zimbabwe and Botswana. I looked around and found an affordable plan here. (I think I used them when we went to Peru 5 years ago.) No problems either trip. It seems the biggest risk on this trip was catching something from a chronic cougher on the same trip, but we avoided her as much as possible. It'd be interesting to know how insurance might've helped if we got sick while there (or shortly after returning).
Clifford B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
We filed three claims - Trip Interruption, Trip Delay, and Medical. The paperwork was somewhat intense! My first package was 22 pages long. Be prepared to PROVE: 1) Who you are (Drivers License/passport) 2) Proof of payment (Not JUST invoices) like canceled checks or Credit Card Statements. 3) Carrier Invoices 4) Documentation from Carrier showing date of delay and reason for delay (Airline Customer service has form letter they send).
Once the paperwork is assembled and received in Claims everything went very well. We spoke to our adjuster and corresponded with her on a couple of questions. We are very pleased with that.
We completed the entire process and was paid via check on all 3 claims inside of 60 days total.
Note that Trip Interruption has a limit of $200 per day per person, If you are in a hotel for multiple days your claim needs to split that up into a per day cost. We actually had two hotel days but our receipt didn't detail that so it looked like one day which pushed us over the limit that one day. I would insure with this company again!
Once the paperwork is assembled and received in Claims everything went very well. We spoke to our adjuster and corresponded with her on a couple of questions. We are very pleased with that.
We completed the entire process and was paid via check on all 3 claims inside of 60 days total.
Note that Trip Interruption has a limit of $200 per day per person, If you are in a hotel for multiple days your claim needs to split that up into a per day cost. We actually had two hotel days but our receipt didn't detail that so it looked like one day which pushed us over the limit that one day. I would insure with this company again!
Peter D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Standard
I Assume the coverage was sufficient. Since no claims were filed, I do not know if the services were good or not. We have another trip in the near future and just hope this will be as effective.
John P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
a ok
stanley r. would
recommend this plan to a friend or relative.