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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,931
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Glad we did not need to use it, but it was good to know that we had it.....
kenneth k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I'm pleased to report that nothing befell us that would necessitate a claim and that's very good news. But my husband and I have had accidents and illnesses in the past and consider travel insurance as important as sun block.

We have used Insure My Trip several times and find their services quick and easy to use. I'm confident that if we had a. Lain we could count on them to help us take care of it.

We'll definitely use them again.
June L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not need to use it, so have no opinion.
Barbara S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My husband was diagnosed with cancer several weeks before our trip and his treatments required us to cancel. Though we had to gather and send several documents, the claim process was fairly straightforward on line. When I had questions, responses were prompt and clear. Our trip costs were refunded fully. This was the first time I'd ever purchased trip insurance and I'm very glad I did.
Laura M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
While we didn't need it...several members of our tour group needed to see a doctor and didn't have coverage. We like the peace of mind having it gives us.
Eric L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I bought the policy for my mom, who was nervous about a trip. I thought the policy was overpriced, but I didn't have a lot of time to research and wanted to put mom at ease. Did not use the policy so don't know how responsive the insurer's would have been. Did have peace of mind.
Susan F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
My review is based on the purchase only. Fortunately, I didn't have a claim.
CARMEN R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
All went well. Good to know that I had insurance.
Dorothy N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
"The proof of the pudding," as the old saying goes, could only be proven out, if you had a problem arise, while on holiday.
The cost of the insurance seems reasonable.
Katherine K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Easy online enrollment. Very pleased by coverage cost. In some cases, similar policies were nearly twice the cost.
Clear and easy to understand coverage language.
Excellent on-line follow up of enrollment confirmation and delivery of policy.
Good pre-trip reminder messages.
Phlemon W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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