Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Although we didn't use the insurance, it gave us piece of mind knowing that we had it in case something unexpected came up - Clark Howard recommends it!
Penny M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Choices to be made were clear and easy to determine. No hitches at all.
James K. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Very easy and convenient to know our trip was insured against the unknown while traveling abroad. All the agents I spoke with were very helpful and kind. Would definitely use this service when traveling in the future.
Providencia J. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Excellent coverage at reasonable cost. Will purchase again.
Douglas D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Clark Howard recommends you insure your major trips, and this trip was certainly in that category. Other travel insurance companies were significantly more expensive, and we were happy to find Generali. These things are expensive, but so was the trip, and therefore, we felt it was a good purchase. Good customer service the day we called to purchase. Good "What to do if you need us" kind of follow up by company prior to our trip so we were well prepared before we left if we needed them. We are grateful the trip went as planned and we didn't need to call! Recommended.
John P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I had no claim per se, but needed help when my traveling companion lost his passport. Luckily I had a working phone with me so I called to ask "now what?" I was terrified because not only might I miss the cruise, it would be hard to get a replacement because I'm changing locations almost daily. The representative I spoke with seemed to be unsure - as if this the first time someone has lost their passport. She said she would call back with more information. Later she did but only said "I found out you need to locate a US embassy. There is more information I'm entering in your record so you should call us back for it." Why in the world did she say I had to make another call to get it??? Is she charged for the length of her phone calls...or monitored by how many calls she takes in a day....or what? The only good news is that the following day the passport was found and turned into the lost and found at the train station.
Daniel G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
Preferred
Because I didn't have to use the insurance, of course I was satisfied!
Carol W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Good plan, covered everything, fortunatly, I did not have to user it.
RAYMOND L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately we had no reason to file a claim.
DeeDee T. would
recommend this plan to a friend or relative.
Generali Global Assistance
Custom Luxe
Even though we had no medical emergencies , it was comforting to know we were safe if we were to have a medical event, thank you for you comprehensive coverage.
Randall Z. would
recommend this plan to a friend or relative.