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Travel Insurance Reviews International Medical Group iTravelInsured Travel SE

iTravelInsurance Travel SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.

To learn more, see the iTravelInsurance Travel SE product page.

Customers rated the International Medical Group iTravelInsured Travel SE plan
4.50 out of 5
2,509
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Though I did not need this plan, it was a great relief to know we had one! My friend's mother was ill and we did not know if we would have to fly home last minute. Thankfully, we did not BUT, It was also a blessing because we booked a cruise with Carnival through the Fiji Islands on a travel site. Once we checked in for the cruise, we found out we needed travel insurance to board the boat. If we did not have it, we would not have been able to go! THANK GOODNESS!
Carol W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
After spending a lot of money for this insurance coverage, when we cancelled our trip due to the terrorist act and then war in Israel, our claim was completely denied as war is not a covered reason.
Linda J. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact.

    Apr 08,2024
The trip included a
tour
International Medical Group iTravelInsured Travel SE
We're very happy with using Insure My Trip to get good trip coverage and overall we were happy with the IMG policy. However, we were disappointed that they did not cover anything of our claim for Israel which this trip to Africa replaced due to the war.
Linda J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I’ve used other groups before, but luckily as with this policy I did not have to file for anything. I bought this plan as it appeared very comprehensive when compared to other plans as well as well priced. Additionally, Clark Howard recommended this company. He generally does his homework and is a reliable source.
Jewelynn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I got the best review ever: Peace of mind and never had to use it! Knowing that emergencies of almost every kind was covered really helped my wife to relax going into this trip. I never bought travel insurance before, but I plan to next trip. Thank you, Christopher
Christopher B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
Well, our trip was flawless and there was no need to contact the insurance provider.
We do not know for certain how things would have gone if we filed a claim, but we hope it would have been excellent!
Gina A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Very slow review time....sent in mid Jan and reviewing info mid Feb...burdensome process with ridiculous requests of proof that should be an easy, simple, well documented claim to process (e.g. want bank statement proof vs vendor showing paid in full, want airline letter vs app text proving flight cancellation)....stall techniques to wear the consumer down do they don't pay the claim....seems to be in the business to deny what is right and fair and WELL DOCUMENTED!!!
KIRSTEN P. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact.
    Apr 01,2024
The trip included a
tour
International Medical Group iTravelInsured Travel SE
This is the kind of insurance you especially hope you never need. But this trip took us into parts of Zambia and Botswana where local facilities did not exist. I wasn’t thinking about my insurance package every day while traveling, but a couple of times the thought crossed my mind that I’m glad it’s there. This insurance is worth the investment because of what it can deliver if you need it.
John K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
The plan offers more than what older people need. The most important item older people want is the ability if they must cancel their trip for medical reason to be covered. The rest of the plan is unnecessary.
Clyde B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
We had planned to take a river cruise that was cancelled a month before our departure. Apparently, the company shut down all operations and eventually filed for bankruptcy. I filed a claim as soon as I discovered what was going on. Fortunately, I had previously printed copies of all correspondence from the company, including copies of their website confirming my cruise details and payment record. Before the bankruptcy was announced, the website was shut down and none of that was accessible. All of this, and more was required to be submitted to substantiate my claim - some of it was requested more than once. In the end, I had to wait many months until the bankruptcy case reached a point where it was obvious that customers were not going to get anything back before a determination of my claim was made, but they did pay my claim in full. As a caution, people who bought trip insurance through the cruise company - even though they claimed it was underwritten by the same US Fire and Insurance company - got nothing because their insurance was worthless once the company went bankrupt.
Wayne N. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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