Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze
The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.
To learn more, see the John Hancock Insurance Bronze product page.
The trip included a
tour
John Hancock
Bronze
Fortunately, I did not need to file a claim, but I traveled happier not having to worry that I might run into problems.
Kathryn S. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I did not need to file a claim but it was good to feel well covered in case of problems.
Judith P. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I had to send an email to get an ID card for this trip 2 months after I paid the premium. It should have been automatic.
Edward P. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I had a terrible time dealing with Seven Corners the agency who handled a claim for car damage. They sent me forms for the wrong company who sent it back to me delaying the claim a month.
They finally processed it, and a rep said they would send me a $25 gift card to make up for the problems. I never got it until I emailed them. When it finally arrived the cover letter had the wrong name on it! Very poorly organized company. I am taking a long trip to Europe this summer 2016 and will never use them again. Would NOT RECOMMEND.
They finally processed it, and a rep said they would send me a $25 gift card to make up for the problems. I never got it until I emailed them. When it finally arrived the cover letter had the wrong name on it! Very poorly organized company. I am taking a long trip to Europe this summer 2016 and will never use them again. Would NOT RECOMMEND.
Joan G. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Bronze
Cost of insurance was half the price of cruise line offering with similar benefits.
JOHN H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
John Hancock
Bronze
I was ill and could not go on my trip. When I contacted customer service the first time I did not feel the first agent was very friendly. I did contact them two other times and the agents a spoke to were much nicer. I submitted all requested info and claim was processed in about 21 days.
Jeanette M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
John Hancock
Bronze
I had an accident in London. I called the 24 hour hot line and they told me to see a doctor, pay the bill, and submit for payment. Turned out the NHS did not charge me. But I was impressed by the response from the insurance representative.
Stuart G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Bronze
Thankfully, we had no need to use the plan. Trip went smoothly and without incident.
Janet S. would
recommend this plan to a friend or relative.
John Hancock
Bronze
My passport had a problem, and I didn't know until I got to the airport. The plan did not allow me to receive a refund for my trip unless it was cancelled 2 days prior. This kind of thing is the exact reason I needed coverage. What if I got the flu a day before departure? What if I got in a car accident on my way to the airport? What if I had a family member die the day of the trip? What if I got stuck in traffic and missed my flight? These are all things that would happen within 2 days of the trip. It is ridiculous that I paid $50 and did not receive ANY of the coverage that I really needed. I should be able to get a refund up to take-off.
Kaitlyn S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Bronze
Luckily I did not have to use the plan but I feel good knowing we have it. The prices for your plans are always better than the plans the travel companies use.
Lori M. would
recommend this plan to a friend or relative.
In the future, please consider calling us prior to purchase so that we can review the plan benefits with you.
Please call us at 800-487-4722 if you have any questions or concerns.