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Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers rated the Nationwide Mutual Insurance Company Prime plan
4.57 out of 5
1,122
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Prime
This is the first time I have purchased travel insurance and did not need to use it. If I were going to do extensive travel in the future I would use and recommend it to others.
Barbara D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
I really liked the plan and what it covered.
Wilda K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
On our cruise someone fell down the stairs and hurt themselves badly. Someone else had a stroke. Each incident made me glad we had been smart enough to get travel insurance.
John D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Nationwide is definitely not on your side! I purchased this plan for my wife's trip to Peru. Her suitcases were stolen from a bus by a team that opened the hold while the bus was rolling. The policy provided for $2000 lost luggage, about half the value of what was lost, so we filed a claim.

Nationwide did everything possible not to pay, in order by:
1. Claiming the vehicle was unattended at the time of theft thus ineligible for coverage (note, the bus was full, and moving at the time).
2. Demanding that we provide evidence of insurance coverage held by the Peruvian bus company.
3. Demanding that we file a claim with them.
4. Demanding that we await the outcome of the claim with the Peruvian bus company, even though we'd already provided evidence of the maximum they would pay out in the event the Peruvian bus company approved our claim (their maximum was ~$120).

After I threatened to go to the Insurance Commissioners of both of their home state of Florida and my home state of California, they relented and approved the claim, 3 months later, for the coverage amount, minus the $120 that the Peruvian bus company promised but that we will never see of course.

InsureMyTrip was very helpful in providing an advocate that also helped convince Nationwide to pay this claim in good faith. I will never buy another policy from Nationwide, but I am grateful for the help InsureMyTrip provided in pursuing this claim.
Carmen S. would not recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
My daughter bought this insurance plan for me. I agree with her assessment. I bought insurance for my trip and thankfully did not have to use the benefits. I cannot comment on how good of a policy this was or about customer service as I did not have to use the benefits. I was glad to have coverage and peace of mind that should I run into trouble I would be insured.
Louis L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
The plan appeared to provide adequate insurance coverage for the travel planned. The cost was reasonable in my view for the protection provided. Fortunately, I did not need to file a claim for any losses, so I cannot comment on how the insurance would actually work should there be cancellation of travel or losses incurred while away. Bottom Line: I would purchase this product again. Thanks.
Raymond M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
Set my mind at ease upon our purchase. Very reasonably priced.
Linda L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Our trip was to French Polynesia. The plan was more than I expected and it was a great piece of mind knowing that my wife and I were covered from the 3 weeks we were there visiting.
We had no issues and thankfully, we did not need to file a claim. I'll definitely be purchasing travel insurance each time I travel outside the US.
Jonathan W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
The air flight was cancelled because of weather and InsureMyTrip very willingly accommodated the new change of dates without difficulty. So we went with confidence and returned safely.
Merle L. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Luckily we didn't have to use the plan, but it was nice knowing we had coverage if needed.
Barbara Kennedy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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