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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.57 out of 5
4,461
ratings and reviews
97%
recommended
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Showing
Cruise
Filed claim
Travelex Travel Select
I have been a customer for over 10 months, however, whenever we had a question about a policy issues customer service representatives did everything possible to make sure we were not covered. This not good travel insurance. I would recommend you save the money for an emergency fund or splurge for a better insurance company
Julianna N. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for taking the time to express your concerns on Insuremytrip.com.

    Travelex Insurance Services prides ourselves on our exemplary customer service and, we would like the opportunity to review the phone call that was made.

    However, both Travelex and Insure My Trip are unable to locate any calls from the phone number provided on your policy number.

    Please provide the phone number you dialed (if available) and the number you called from, along with the approximate date and time you called, to [email protected].

    Kind Regards,

    Amber
    Aug 12,2019
The trip included a
tour
Travelex Travel Basic
I am glad that I did not have to file a claim so hard to do a proper review.
Jayvant P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
Travelex Travel Select was a very reasonable insurance plan to cover all my travel worries. Fortunately, I did not have to make a claim but was happy to have this insurance just in case!
Nancy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
We very much appreciate that insuremytrip and Travelex worked with us after a prior trip was cancelled by applying the higher cancelled trip premium to the subject trip and returning the balance of the cancelled trip premium.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your original trip was cancelled. To prevent your premium from going unused, the insurance provider, Travelex, was able to transfer your policy to a new trip you had booked. Thank you for allowing InsureMyTrip to assist you with your transfer request and hope the new trip was everything you had hoped for. We look forward to assisting you in the future.
    Aug 07,2019
Travelex Travel Select
Thankfully didn’t have to use it but felt good in case something did happen
Pamela T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
The website was easy to use and overall, I understood what I was going to get for my money.

I wish there was an APP to download, as it would be much easier to file claim or contact a representative via the APP instead of using a phone number.
Joshua W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Had no need to use the coverage...which is a good thing for you and me.
Ben H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Although I didn’t have to file a claim (fortunately), I did have to call a few times and the representatives were always very helpful. There was a wait time (about 2 minutes), but I did call mostly at night.
One call was because I incorrectly checked off “Dominca” instead of Dominican Republic, and the representative was very helpful and corrected my error. Another time I had some specific questions regarding the policy, and they were answered. I thought the online application was easy to manage.
It was great peace of mind getting this policy, and I thought it was very affordable for the abundance of coverages.
Daniel K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Didn't have to use it so it is difficult to rate it
June P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
Felt comfortable with being covered especially when I fell on the cruise portion of my trip. But thank God didn't need medical assistance.
Elizabeth M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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