Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
Arch RoamRight
Preferred
Fortunately did not have to use so I can not really speak from experience. But the coverage was what I wanted if needed as the price better than elsewhere to btain
Carol M. would
recommend this plan to a friend or relative.
Berkshire Hathaway Travel Protection
ExactCare
The only negative is the cost. I reluctantly paid it, because I trust this “brand†more than others, but don’t understand why it is so much more expensive, for roughly the same coverage.
Vicki M. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your 3 1/2 star review for your Berkshire Hathaway ExactCare policy.
The premium for Comprehensive Plans is calculated based on your trip cost, age of traveler and length of trip. Insurers must file their rates with each state's insurance department who determine that those rates are fair and adequate to meet the coverage terms provided in their policies. These rates may also vary significantly from company to company depending on the insurer's target market.
Berkshire Hathaway works very hard to provide the high level of service that gives them brand recognition to their customer base. However, you may wish to discuss other options for your future trips, so please remember that you may call Customer Care at (800) 487-4722 weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM ET.Mar 05,2018-
VickiM
Thank you for your explanation of cost factors. I did already understand them, but perhaps I was "over purchasing" (thinking I needed more coverage than I actually did), which brought up the cost.
Thank you for your reply, I did appreciate it.Mar 05,2018
-
Generali Global Assistance
Standard
I did not go on the trip, however, I'll use the service again.
Jose M. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
We had a claim for an unused hotel room due to an airline's change of schedule. We didn't have exactly the documentation that Travel Insured requested, but did have reasonable evidence. They could have been picky, but were not, and quickly paid the claim without argument - 3 weeks from claim filed to check received.
Henry S. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
I filed a claim and was told it would take 30 days. After 30 days I called to ask the status, and was told all agents were not available and that I would receive a call back in 1 hour. About 4 hours later I received a message that they had called. I called back the next day, and was told that they were working on it. The following day, I received 3 emails. The first was totally illiterate with more misspellings than correct. The second recalled the first, and the third was a repeat of the first. I again called in and was told my claim was incomplete. I was then told it would be escalated to management and that I would hear soon. I asked what that time frame was and was told a "minimum" of two days. I asked what the maximum was and was not given an answer. Amount of the claim is minimal, less than 4% of the total for trip interruption. All of the important things are not even covered, since there are "no receipts" such as frequent flyer mile loss, downgrading to coach from first class, etc. Since their was no outlay, there are no receipts and therefore not covered. Not at all satisfied, would never use them again, and will tell everyone I know.
Barry H. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Mike
Thank you for your feedback. We appreciate you using InsureMyTrip for your travel insurance needs. We are sorry to learn that you are dissatisfied with your claims experience. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy and with any travel insurance policy you would be required to provide proof of loss. Receipts and documentation are required to support a claim.
If you choose to appeal this denied claim with the supporting documentation, please feel free to contact our advocates team and we would be help to help facilitate that. We can be reached at 800-487-4722. Customer Advocates contact the insurance providers on the customers behalf in an effort to resolve claim issues.Apr 02,2018
The trip included a
tour
Global Alert!
Preferred
Fortunately, I did not have to file a claim with Global Alert!, however, I called Global Alert because one of my connecting flights (a short one to NY) was cancelled at the last minute. Instead of helping me get another flight, the person who answered said he didn't know how to do that and offered to send me a claim form instead. I told him that I wanted to get a flight, not a claim form and would get back if I needed a claim form. I managed to use other resources to fix the issue, but was disappointed that the insurance company had no one to help me.
Scott G. would not
recommend this plan to a friend or relative.
-
Kyle
Thank you for providing feedback on this policy.
We are sorry to hear that your flight had been canceled. In the event you need assistance during your trip, we recommend contacting the 24/hr assistance center. This contact is better equipped to assist you with canceled flights and potentially setting up new arrangements. The service center for Global Alert is best used for policy questions and claims information. The contact information for your 24/hr assistance center is located at the bottom of your Coverage Confirmation email sent by InsureMyTrip.com.
Please feel free to contact us if you have any further questions or concerns. Our licensed agents are available 7 days a week and can be reached at 1-800-487-4722.Mar 02,2018
TravelSafe
Classic
Used this plan twice and have been pleased but fortunately haven't had to file a claim. Might have to change plans next time if the cost continues to increase.
Elyse B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
I I felt I had chosen the best insurance and had all my questions answered about my coverage as I added things that needed to be insured. I asked many questions and always received quick, helpful responses. We have been on many cruises and learned through the course of the trip of people falling, having a heart attack and being evacuated and on this lasted trip, an injury needing blood donors so having this insurance hopefully would have made an emergency medical problem less costly as well as covering g any one of the things go wrong.
Barbara S. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I felt reassured with the policy coverage. I did not have any reason to make a claim. If I did, I cannot know now how well it would have been handled.
Leroy W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Once I had studied the web site I called the toll free number and a member of your team worked with me for an hour to figure out the best trip insurance for me and my husband. I really appreciated her taking so much time to answer my questions. I feel we got the appropriate coverage.
Anne H. would
recommend this plan to a friend or relative.
Regards,
The RoamRight Team