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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers rated our travel insurance plans
4.57 out of 5
85,004
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
Travelex Flight Insure Plus
I had one incident. I had to change my plan flight. I contacted insure my trip about the change and they sent Travelex a notification. This was 4 days prior to my travel plans. I was told I would get confirmation about my change and I never did. I had to call to make sure I was covered. I got "it shouldn't be a problem". I would have preferred "It is NOT a problem". Faster response time would have been appreciated.
Nadja S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
Have used insure mytrip several times never had need to file claim. Provides peace of mine.
Ronald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
I'm glad that I didn't have to use the insurance, but it brought peace of mind to know that I had it if I needed it.
Cassie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Dec 05,2017
WorldTrips Atlas International
have used insure my trip for several trips securing medical coverage and extraction . good insurance coverage and effective

Although we have not needed to use their services we've had family members who got stranded for a weekend, obviously unexpected medical events) and died in hospitals overseas and we know to get this coverage.
Sheryl R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Great plan! Would definitely use this plan again in the near future.
Sonya S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
I didn't fall down and break anything, so I'm good.......
Frank W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Bailey Foster
    International Medical Group
    Photo
    Whether you were dancing or walking down the street – we are glad to hear that you were not injured, but had you fallen we would have been there for you.
    Nov 30,2017
The trip included a
cruise
Nationwide Mutual Insurance Essential
Fortunately I didn’t have to file a claim. But feel confident if I did it would have been seamless. I will use them for future trips!
Barry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
We booked a Disney Cruise with our family for our 5oth anniversary. There were 17 of us - two 74 year-olds (us) one of whom is a Type I diabetic. We also had nine grandchildren (age 4-15) and a daughter who was very recently diagnosed with breast cancer AND still undergoing treatment. It was a very expensive trip and I spent a lot of hours researching best options. Fortunately, we did not have to use the insurance to cancel our, trip. We had a great time but it was well worth the cost of insurance to know we would not have had to forfeit the full cost of the trip if issues prevented us from going. The cost was definitely less than that offered by the cruise line and offered insurance of 75% of the cost of the trip if we cancelled for "any reason." For cause, it was 100% of the cost of the trip, I believe. The cruise line had a similar plan, but the 75% option was available only as a credit against another cruise!. Very good value, I believe.
Frederick D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I cannot say anything bad, because I did not make a claim.
Jerry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
AXA did not respond in to the claim within the time they promised(30 days)after the receipt of our claim. After 30 days we called and were promised a response by the end of the day. 3 days later there was still no response. Called again and promised a call back within an hour. Over 2 hours passed and still no call back. Called them again and was promised a response within 48 hours. 3 days later we received a request for more information, some of which we had provided when we filed our claim. We received a check today, 77 days after we filed our claim. Poor customer service, but at least they paid eventually.
Kenneth L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Dec 04,2017
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for your feedback. We apologize for any difficulties you may have experienced in filing a claim and getting a service response. Please note that you can also request a supervisor when your expectations have not been met and we work very closely with the IMT Customer Advocate program. I am sorry your service experience did not live up to expectations but hope that you will consider us for future travel endeavors.
    Dec 08,2017

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