Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
GoReady Insurance
Choice
I like the fact that April provides additional luggage tags and card for customer to carry with their insurance info on them.
...but...Very hard to rate a insurance company when there are no mishaps on a trip.
...but...Very hard to rate a insurance company when there are no mishaps on a trip.
Joan G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Acttually I referred you to a friend already.
Thanks
Thanks
Maria Cynthia Esquivel I. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Global Alert!
Preferred
This is the fourth or fifth time I have purchased this insurance and although I have never needed to use it, I travel with confidence that it is there if I need it. The transfer of risk to the insurance company puts my mind at eases.
Mary Carol P. would
recommend this plan to a friend or relative.
The trip included a
cruise
HTH Worldwide
Trip Protector Classic
www.insuremytrip.com is an awesome way to purchase your MUST NEEDED travel insurance. I LOVE the fact that there is a "cafeteria" choice......check off the coverage(s) YOU want, and get multiple policies to choose from. In addition, some policies give you additional options to increase value in various areas, to meet YOUR needs. Don't leave home without insurance when traveling abroad!!! You can't afford NOT to be covered in the event of an unplanned accident or illness.
Jane S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Global Alert!
Preferred
We canceled a trip to Australia in the 90+ day time frame required by our tour operator, we received the appropriate 90% refund from the tour operator, and submitted a claim to Trip Mate, Inc., which handles claims for Global Alert, for the 10% penalty we incurred. Ultimately, we received payment from Trip Mate about 4 months after the claim was submitted (all required documentation was submitted with the initial claim). While we did receive the correct amount under our travel policy, the way the claim was handled was ridiculous! (1) You can't get in touch with Trip Mate with one phone call, as they don't answer their phones. Rather, you must wait to receive a call back the next day. (2) We received Trip Mate's checks quite a long time after submitting the claim (3 months), but at least we did receive them. (3) When we DID receive the checks and deposited them in our bank, the bank notified us a couple of days later that both checks hand BOUNCED!!! Fortunately, we hadn't written checks against this deposit, but we did incur $38 in bank fees because of the bounced checks. Trip Mate advised we could submit a claim for refund of the $38, which we did, but we haven't received it yet. (4) After four calls to Trip Mate trying to straighten this out, we received conflicting information from different agents. Very frustrating. We purchase travel insurance almost every year. The next time we do so, we will check first to see if Trip Mate is involved in the claims processing. If they are, we will purchase our travel insurance elsewhere!
Barbara D. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Dec 11,2017
The trip included a
tour
Global Alert!
Preferred Plus
Thankfully, we didn't have to use our trip insurance, so I can't comment on the actual processing of a complaint. But the agent who helped me pick the plan was very knowledgeable, professional, and prompt in addressing my specific needs.
Karen H. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Platinum
Insurance provided what I judged to be costly but necessary coverage. Price of it clearly indicates that I need to consider whether I really need it for future travel.
Richard B. would
recommend this plan to a friend or relative.
-
Kyle
Thank you for providing feedback on this policy.
Each Company will base the premiums of their plans by 3 main factors; (1) the ages of the travelers, (2) the length of your trip from home to home and (3) the total cost of your pre-paid trip cost. As the traveler's ages change, trip costs increase or the length of the trip is extended, the prices will also change accordingly. Your policy also included the Cancel For Any Reason benefit, which will increase your premium.
Please feel free to give us a call when you plan your next trip. We have licensed agents available 7 days a week to help find the best policy for you, at the lowest premium. We can be reached at 1-800-487-4722.
Nov 29,2017
The trip included a
cruise
GoReady Insurance
Choice
We had a horrible experience with April Travel Insurance. 62 DAYS TO PROCESS OUR CLAIM AND 40 DAYS TO RECEIVE A CHECK AFTER THAT! THEY DO NOT RESPOND TO YOUR EMAILS! A missed connection resulted in us having to decide to book last minute flights to meet our ship or cancel the entire trip. We contacted April insurance immediately upon landing to ask for help, and got a voicemail asking us to leave our number and someone would call us right back. No one called us back. After rebooking flights at a huge expense, I called April and they just said to keep all our receipts. I submitted the claim right after we returned, and did not hear from them for 36 days. They contacted us twice over the next month asking for more information (none of which was requested with the initial claim) Each time a requested a status update, I received no response. Finally the emailed us that a check was being issued (which covered less than half the expenses we incurred). After not receiving the checks for 3 weeks, I contacted them to tell them they hadn't arrived. No response. I contacted them 5 times over the next 3 weeks, I got no responses to email, and when I called, kept being told they someone would take care of it, and never received a follow up call. The customer service is horrible. I wasn't questioning the claim, just asking them to reissue a check, and that took another 3 weeks! DO NOT USE THIS INSURANCE COMPANY. By the way, I still don't actually have my checks, they assure me that are re-issued and "in the mail"
Kathleen G. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Dec 11,2017
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Luckily we did not have to use or file a claim so I’m not sure how that part would have gone or how easy it would have been to receive reimbursement.
craig G. would
recommend this plan to a friend or relative.
GeoBlue
Voyager Choice
I felt more comfortable with Geo Blue since my primary medical is with BCBS of AZ.
JESSIE P. would
recommend this plan to a friend or relative.