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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers rated our travel insurance plans
4.57 out of 5
85,023
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Coverage seemed good for the price. I can't say anything about the claims paying experience with your company, but I assume it's good. Documentation was complete and helpful to have with me on the trip. Enjoy the full benefit of my premium with no expense on your part except to maintain your website and hire some people to field calls. Thanks.
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Global Alert did almost nothing on my claim until someone from Insuremytrip called them. They sent payment soon afterward. The claim was fairly settled but they dragged their feet until prodded.
Mitchell Z. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Having someone available to chat about the various plans was invaluable helping me sort through the options. Your follow up when I had investigated but not made the purchase was helpful as well.
Louis N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
GoReady Insurance Choice
Peace of mind is everything. As a retired senior, I wanted unforeseen medical coverage outside of the United States. Did not implement use; however, was confident with the coverage if need arose.
Judith H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Fortunately, I didn't need to use the insurance. Price was okay for wanted insurance.
Joanne W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
On my most recent trip (to Alaska) I experienced a one day delay due to a volcanic eruption and ensuing ash cloud. This resulted in an unexpected extra nights lodging (and transport) in Anchorage. I am happy to report that my claim was settled by CSA promptly, and without hassle. I will happily purchase trip insurance from them again when the need arises.
Lizabeth S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
I did not need to file a claim. I would buy this insurance again because I compared some prices and I found this plan to be a good price for all it covered.
Stacey C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jun 30,2017
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
I purchased this insurance for a 28 day Transatlantic/Baltic cruise on Holland America cruise line. I purchased it about two weeks before the final cruise payment was due and paid the premium for the price of cruise. When I paid the final payment, the cruise line had dropped the final payment amount due. I contacted your representative about a reduction in the insurance coverage and was informed no adjustments are allowed only if the cruise cost went up would they make an adjustment. It seemed one sided. Then on the cruise, the first port of call was cancelled. The Captain felt the seas were too rough to safely dock the ship. In addition, on our return flight home to Ohio from Copenhagen Denmark we were experinced United's lack of customer respect when we landed in Chicago O'Hare. The flight from Copenhagen to Chicago was on-time and without problem. United continued to delay our connecting flight home and then we boarded the plane at 11:45 PM after almost three hours of delay. The pilot told us we had to get off the ground and waited on the tarmac until 1:20 AM the next day when the pilot announced he was out of time. We returned to terminal and had to wait at Customer Service to get rebooked on another flight at 7:42 AM. No food or hotel vouchers from United Airlines. When we got home we called to file a claim. It is just remarkable how much documentation the claim department required to process our missed port of call and airline delay. I don't understand why they need credit card statements showing you paid for your cruise if you have a final cruise document that shows zero balance and you have proof that you took the cruise by providing your final on-board statement. Nationwide did not pay the amount for miss port of call but a lower inconvenience benefit. Likewise, Nationwide did not pay the full amount for flight delay of more than 6 hours but only our actual out of pocket cost (coffee and scones) that we incurred at 5 AM when Starbucks opened. I would shop for other insurance providers next time as well as look at other companies than Insure my Trip for vacation protection coverage. It should not be burdensome to file a claim.
Stephen M. would not recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback. We received the following response from Nationwide:

    "As with other insurance, we do require proof of loss. While it may seem that we request an excess of documentation, the requested information all establishes the proof of loss. If we can establish the loss without all of the documentation submitted, we oftentimes forego requesting additional information. However, in cases where we do not receive all of the necessary information with the initial claim package and cannot make a claim determination, we will request additional information from the members. In this instance, the members were very good about providing the information necessary to process the claim and we were able to get their payments sent within 2 days of receipt."

    If you have any questions or concerns please contact us at 800-487-4722
    Jul 20,2017
The trip included a
tour
John Hancock Gold
Contacted them about an injury and wanted some advice, took them several days for them to contact me. Ultimately had to make another request 3 days after my initial letter and had another response 9 days after to my first request.
Gregory S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
GoReady Insurance Choice
Didn't have to use the plan, fortunately, but the price was good and the coverage was clear and understandable.
Gwen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment

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