Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
Generali Global Assistance
Preferred
I had COVID and the insurance policy I paid for turned out to be absolutely useless. Never again will I use Generali Global Assistance company, this is why:
I tested positive for COVID using my home test kit while in Melbourne, AU. I tried but couldn’t find a testing facility to obtain an “official doctor notice”. I contacted Generali assistance line for help with locating a facility to certify my test result. They found a place in Perth (!) which is on the other side of the continent! After explaining this to the rep they advised me to use “Google” although I had told them I had already tried the Google route in vain and that’s why I was calling them. No other solution was offered. Now I can not even submit my claim because I don’t have a medical doctor notice certifying I had COVID. I do have pictures of the test result, but it is “not official”.
I tested positive for COVID using my home test kit while in Melbourne, AU. I tried but couldn’t find a testing facility to obtain an “official doctor notice”. I contacted Generali assistance line for help with locating a facility to certify my test result. They found a place in Perth (!) which is on the other side of the continent! After explaining this to the rep they advised me to use “Google” although I had told them I had already tried the Google route in vain and that’s why I was calling them. No other solution was offered. Now I can not even submit my claim because I don’t have a medical doctor notice certifying I had COVID. I do have pictures of the test result, but it is “not official”.
Inna S. would not
recommend this plan to a friend or relative.
-
Angie
Thank you for your feedback, Inna. We’re sorry we didn’t meet your expectation. Our travel assistance line is available 24/7/365, to provide emergency assistance. We will review your call recordings to ensure our team is providing the best service possible. If you need any additional assistance after your travels, please contact us at 800-348-9505 or via email at [email protected].Jul 14,2023
International Medical Group
Patriot International Lite
Great insurance.
They got a website, everything works.
You file a claim, you can check the status.
They'll usually review your claim within a month, fairly.
It's a good option.
They got a website, everything works.
You file a claim, you can check the status.
They'll usually review your claim within a month, fairly.
It's a good option.
Ralph C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
Standard
didn't have to use the insurance, so have no comment as to how well it did or didn't work.
did NOT choose that I wd recommend general to a friend of colleague; it was preselected. I am neutral.
also, re the satisfaction scale: there was no neutral to choose.
customer service rep with whom i dealt when buying the insurance was very helpful.
did NOT choose that I wd recommend general to a friend of colleague; it was preselected. I am neutral.
also, re the satisfaction scale: there was no neutral to choose.
customer service rep with whom i dealt when buying the insurance was very helpful.
Kathleen B. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
Easy to purchase, reasonably priced, and provided the coverage we wanted. Thank you!
Benjamin P. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
No occasion to file a claim, so can't say much about that (important) aspect of the policy.
Steven V. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
To File claim it is the most cumbersome process possible. I paid for my cruise more than 16 months ago and I have to find a bank statement for this purchase to file a claim for a missed flight I incurred to get re-imbursed to hotel expense I paid....why not just show original itinerary and modified one with boarding passes??? Never again will I use this company!! Good riddens
David M. would not
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard® Essential
We got caught up in that mess at Newark airport in June 2023. United moved our connecting flights to the next day while we were in the air, and there was an approximately four-hour line just to talk to a rebooking agent. No hotels, no rental cars available in the area. I submitted my claim for the flight since it was of no use to us being a day later, and I was VERY happy with how quickly AIG Travel Guard resolved my case. Thank you so much. This was my first time ever submitting a claim, and I was worried it would take forever, but it was completed in about a week's time.
Jane E. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
WorldTrips
Atlas International
Very dissatisfied with this insurance company.
I submitted a claim over 4 months ago. For an illness while traveling. Costs under 900 USD.
Okay... so I submitted the documents. I'm waiting for months, then finally they come to a conclusion and issue a settlement. Okay....
So, I login to see the details, and when I see the final settlement, they issued me a check.
What? I'm based in Europe, there's no way for me to cash a USA check. But the problem is, when I submitted the claim, I very clearly asked for a wire, and I wrote down my bank details, there in the form.
Okay, so I contacted them, and for over 40 days, they keep ignoring me and so far they don't want to issue a wire.
???? Is this some kind of clever way to not pay settlements?
4 months total in waiting and they still can't deal with my claim.
I'd say try other insurance companies, definitely not this one.
I submitted a claim over 4 months ago. For an illness while traveling. Costs under 900 USD.
Okay... so I submitted the documents. I'm waiting for months, then finally they come to a conclusion and issue a settlement. Okay....
So, I login to see the details, and when I see the final settlement, they issued me a check.
What? I'm based in Europe, there's no way for me to cash a USA check. But the problem is, when I submitted the claim, I very clearly asked for a wire, and I wrote down my bank details, there in the form.
Okay, so I contacted them, and for over 40 days, they keep ignoring me and so far they don't want to issue a wire.
???? Is this some kind of clever way to not pay settlements?
4 months total in waiting and they still can't deal with my claim.
I'd say try other insurance companies, definitely not this one.
MARIA M. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
Thank you for providing excellent travel insurance ! Have told many others about you. It was easy to call / email to increase the $ amount prior to departure date.
Patricia G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
i would never recommend this insurance company. terrible customer service and reply. confusing web reply.
BORIS F. would not
recommend this plan to a friend or relative.
-
Angie
Hello Boris. Thank you for your feedback. We take customer service and the claims review process very seriously. We're pleased to advise that your claim has been finalized and you should have received an email to your address on file. Please feel free to reach out to us at 800-348-9505 or via email at [email protected] with any additional questions or concerns.
Jul 03,2023