Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
WorldTrips
Atlas International
Amazing price and great service. Luckily I didn't need to file a claim, but I had a question one time, called the number, spoke with a human, and got a succinct answer almost immediately. Would use again.
Benjamin P. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
iTravelInsured SE is a terrible insurance company. The clients rating them highly have not had cause to file a claim like my and my family had to do. We had a very difficult time.
When we uploaded our documents proving payment for medical services rendered during our vacation the phone agents would claim we never did so. They then forced us to upload more than once again the same very documents.
Next when we called to get a status about our claims the phone agents stalled again by claiming they did not see the documents. Finally if we did get a phone agent who could see the documents they would deny we were entitled to any reimbursement. Thus, it took months before we could get reimbursed. We had one remaining claim that we filed two months after our vacation because the foreign hospital did not send the bill until that time. Upon receiving the bill we immediately paid it by credit card and submitted a claim. However, when it took over a month we called to get a status and was told by the phone agent that the supervisor said the claim was paid already. That was not only untrue but made no sense whatsoever. It took filing a complaint with the local BBB office (Indiana) before iTravelInsured decided to reimburse us. The reason they gave the BBB was that there was an 'inadvertent delay'. The real reason for this delay was their own by trying to deny us reimbursement and it was not done inadvertently; it was done with intent.
Therefore, I will never fall victim to buying travel insurance from iTravelInsured again nor do I recommend anyone else to do so. We had purchased travel insurance from a reputable company (we filed claims with this company successfully and timely) but took a chance this time with negative results all around because their rate was a bit cheaper. Never again!!
When we uploaded our documents proving payment for medical services rendered during our vacation the phone agents would claim we never did so. They then forced us to upload more than once again the same very documents.
Next when we called to get a status about our claims the phone agents stalled again by claiming they did not see the documents. Finally if we did get a phone agent who could see the documents they would deny we were entitled to any reimbursement. Thus, it took months before we could get reimbursed. We had one remaining claim that we filed two months after our vacation because the foreign hospital did not send the bill until that time. Upon receiving the bill we immediately paid it by credit card and submitted a claim. However, when it took over a month we called to get a status and was told by the phone agent that the supervisor said the claim was paid already. That was not only untrue but made no sense whatsoever. It took filing a complaint with the local BBB office (Indiana) before iTravelInsured decided to reimburse us. The reason they gave the BBB was that there was an 'inadvertent delay'. The real reason for this delay was their own by trying to deny us reimbursement and it was not done inadvertently; it was done with intent.
Therefore, I will never fall victim to buying travel insurance from iTravelInsured again nor do I recommend anyone else to do so. We had purchased travel insurance from a reputable company (we filed claims with this company successfully and timely) but took a chance this time with negative results all around because their rate was a bit cheaper. Never again!!
CHERYL L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.Sep 18,2023
The trip included a
cruise
Generali Global Assistance
Standard
The plan fit my needs but didn’t need to file a claim
Vincent B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
It’s hard to rate travel insure when there was no need to file a claim. My only ratings can be based on cost and coverage comparisons with other companies offerings.
Guy R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Luckily I had no reason to file a claim, as my 15-day trip went smoothly, so I have no experience in having any issues or losses addressed by Insuremytrip. The online application process was quick and easy, and the price was reasonable, so I will likely use this company again.
Roberto M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Didn’t file a claim, which is always a good thing. Plan provided peace of mind.
Marc D. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Used the plan in UK. Well taken care of. Thank you.
BLAND W. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
The claim process was lengthy and redundant. Some of the same paperwork was requested several times . Ultimately I was reimbursed for 100% of my loss , but it took months during a time that I was critically ill and didn’t have the strength to deal with the MASSIVE amount of paperwork MULTIPLE times
John H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
AIG Travel
Travel Guard® Essential
This was one of the rare trips where we did need to file a claim, due to a cancelled flight. Once we submitted the paperwork and documentation, AIG processed and paid the claim pretty quickly without squawking about it. So experience with the policy was good and smooth.
Bryan B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Didn't have any issues. Will purchase again
Tonya W. would
recommend this plan to a friend or relative.