Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
Travelex
Travel Select
Very comprehensive plan. We did not have any claims but it was worth the cost for piece of mind while we travelled.
Michael B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
Travel insurance is a must! Even before the pandemic, travel insurance provided peace of mind with trip planning. I've always used insuremytrip.com for finding the best fit, either researching the plans myself, or getting assistance from the many live representatives. I recently needed help on a canceled trip (2020) and received professional, courteous, and prompt assistance from actual people, not robo-chats. Thank you to Jeannie, Melinda, Sally, and all the other dedicated staff!
stephen r. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector Plus
Oh where to begin with this review. I purchased this policy w C&F Travel Insured because it had the cancel for any reason option-the main reason for paying a hefty premium but a necessity I required. Long and short of it, I did use the cancel for any reason for canceling my covered trip. Long delay for any resolution after submitting all required receipts and forms and evidence. 3 calls back and forth with C&F customer service and no response back and 6 months passed since initial claim!! Yes you read that correct-SIX months. I had to contact my state’s Department of Banking and Insurance and I filed a claim against C&F. Low and behold 7 days thereafter...my claim was paid! Why did it have to escalate to this C&F?? Why the terrible customer service? Why the extended delays? Why the NO communication C&F? Even though my claim was eventually paid, I will be sure to NEVER again use C&F due to these circumstances. Thank you to my state’s Department of Banking and Insurance for advocating for a resident and helping a paying customer obtain his rightful compensation!
Matthew F. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
I filed a claim under the Cancel for Any Reason provision. I was able to initiate the claim online and email the supporting documents. Those processes were easy to use. The amount they paid was correct in accordance with the contract and matches what I expected. It took about 5 months from my claim submittal before they asked me for a few additional documents showing the cancellations I made. After that, the claim was paid within a couple of weeks. Normally I wouldn't consider that timeframe to be reasonable, however my rating is accounting for the delays that I assume all insurers are experiencing with high volume due to COVID-19.
Ryan E. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
We were very pleased with Travel Insured International! We had to interrupt our trip half way because my husband had a heart attack while on Kangaroo Island, South Australia. He was transferred to Adelaide in southern Australia where 2 stents were placed in his heart. We were reimbursed for the Unused Trip Portions and extra transportation costs and hotel costs since we had to stay in the country an extra 10 days before he was allowed to return to the U.S. but we weren't allowed to continue with our scheduled tour. The only reason I gave 4 stars on the promptness of claim processing is that it was about 4 months after returning from our trip that the claim was finally settled & check received. Just so you know, we had to send A LOT of paperwork documenting the medical treatment and extra expenses, so everyone should keep very good records when traveling and using travel insurance! Anytime we were contacted about this claim, they were very friendly and courteous as we worked through all the necessary steps. Thanks very much!
Karl E. would
recommend this plan to a friend or relative.
8 of
9 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
one member of party got unexpected sickness on cruise, had medical treatment an cruise. With proper documentation, this plan covered the treatment. Thanks
jeffrey s. would
recommend this plan to a friend or relative.
5 of
7 people found this review helpful
Travelex
Travel Basic
Excellent service and plan. I purchased this policy for a two week long trip. Unfortunately, during the trip, a non-traveling family member passed away and I had to cut the trip short. When I filed a claim, I provided supporting documentation (including death certificate) and was reimbursed for the full amount of the trip that I missed due to returning home early for the funeral services. Very satisfied.
Thomas Z. would
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
Berkshire Hathaway Travel Protection
ExactCare
I had to cut our trip short due to work reasons. They refunded my money quickly after I sent in the documents they asked for.
TRACY C. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your review, we're glad you've had a positive experience.Mar 31,2021
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
I purchased my travel insurance January 2020 for a January 2021 trip. My insurance plan included cancel for any reason. I knew May 2020 that I was not going to take the trip so I cancelled. I submitted my claim to C&F Travel Insured International Sept 3, 2020; 4 months later and I have heard nothing from them! I have been patient, but this is ridiculous. The reason for travel insurance is to receive reimbursement for trip issues. If they are not going to do anything but take my premium payment; I don't need them. At this point I would never, ever use them again.
UPDATE
With help of Insure My Trip I received my trip reimbursement. I can't thank Insure My Trip enough for their prompt response and resolution to this issue!
UPDATE
With help of Insure My Trip I received my trip reimbursement. I can't thank Insure My Trip enough for their prompt response and resolution to this issue!
Yvonne S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Kaylie
Thank you for allowing InsureMyTrip to advocate on your behalf. We are happy to see your claim was resolved.
C&F Travel Insured has issued the following response to your review:
"Thank you for your feedback. We strive for customer experience excellence. Our apologizes for the frustrations you’ve experienced. Call volumes are very high, but every customer experience is important to us. Please email your contact information to [email protected] , to further discuss your situation. Thank you."
Feb 09,2021
The trip included a
cruise
Generali Global Assistance
Preferred
File a claim when cruise cancelled, no response for over a month. Emailed and quickly told not covered due to virus not being a covered reason. I think they could be a little more understanding in this time.
Had a voucher from the insurance company, called them and made changes on 1/11/2021, was due a refund, on 1/18/2021 called your customer service and was told they had no record and the refund had to come from the insurance company. The rep was very rude, especially when I told her the charge on my credit card was from Insuremytrip.com, she that is not correct and she didn't know anything about it. She said no supervisor was working and supposedly will call me back sometime.
Had a voucher from the insurance company, called them and made changes on 1/11/2021, was due a refund, on 1/18/2021 called your customer service and was told they had no record and the refund had to come from the insurance company. The rep was very rude, especially when I told her the charge on my credit card was from Insuremytrip.com, she that is not correct and she didn't know anything about it. She said no supervisor was working and supposedly will call me back sometime.
Richard E. would not
recommend this plan to a friend or relative.
6 of
8 people found this review helpful
-
Zac
Thank you for your feedback. Generali Global Assistance has issued the following response:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Our goal is to provide a smooth and seamless experience for all of our customers, however, the claims process can take some time, as our regulatory laws require a number of reviews and required documentation. Under normal circumstance, the process can take up to 30 days, however, this timeline may be extended due to the current volume we are experiencing. As stated in our policy documents, our plans only reimburse for non-refundable, pre-paid trip costs if you need to cancel your trip for a covered reason. It is important that you review your Description of Coverage, which are available before and after your purchase. We take the claims process very seriously and want our customers to make informed choices when purchasing travel insurance."May 29,2020 -
Megan
Thank you for your feedback. We are pleased to report that the insurance provider has issued the partial refund of the premium that was owed to you. Please call us at 800-487-4722 if there is anything else we can assist you with.Jan 26,2021
"Thank you for your feedback. We apologize for the frustrations you’ve had during your experience with our company. Our relationship with our customers is very important to us. We appreciate your patience."