To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
In response to this review, Generali researched their files but could find no record of your call or email to the Generali claims or emergency assistance center. However, they do have a call from you to their customer service center asking to cancel this policy stating that you already had a policy. Since your call to cancel this policy was outside the 10 Day Review Period, you were not eligible for a refund.
"10-DAY RIGHT TO EXAMINE YOUR POLICY
If you are not satisfied for any reason, you may cancel coverage under the Policy within 10 days after receipt. Your premium payment will be refunded, provided that there has been no incurred covered expense and you have not left on your Trip. Return the Policy to us at the Program Administrator’s office or our authorized agent. When so returned, the Policy is void from the beginning. After this 10-day period, the payment for this coverage is nonrefundable."
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