To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
After reviewing your claim, International Medical Group acknowledged that they did not escalate the process, so your claim followed the usual time frame. It was received by the insurance company on 8/31/2018 and was finalized on 9/26/2018 with the check being mailed on or about 10/3/2018 after the month end check run.
International Medical Group and InsureMyTrip both regret that your claims representative did not acknowledge your frustration and provide more attention to your claim. Please rest assured that the company appreciates your comments which they have carefully reviewed with their representatives to improve service.
Once again, please accept our apology.