Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
International Medical GroupiTravelInsured Travel SE
We have purchased trip insurance for every big vacation, but this is the first time we have ever needed to file a claim. I dreaded what the process might entail, but it was pretty easy. The outcome was fair and was processed in an acceptable amount of time. Thank you.
Stuart D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
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Claims
Note: This review is for an earlier version of the plan.
Fortunately, did not need to file a claim this time. We have in the past and everything went through quickly with no issues. Will never take a cruise without travel insurance.
Barbara R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
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Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Although we didn't need to file any claims, we were confident during our trip that we were covered for any incidents that may of come up. The trip insurance was worth the peace of mind.
Joseph H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
I chose this plan because my sister and I were going on a 5 day cruise leaving on the peak day of Hurricane Season here in Florida. I called Insure My Trip and asked them to recommend a policy that would cover us in case of a hurricane. They recommended the IMG plan because it had a NOAA clause that if a hurricane warning was posted for either our port of departure - Tampa, or any port we would be going to (eg. Key West, Cozumel), then we would be able to cancel our cruise. Insurance reimbursement would take into consideration anything we would have received from the Cruiseline but should they have chosen not to cancel the cruise or totally rerouted us, we had peace of mind knowing that IMG would have our back. In the end, we have perfect weather, and we sailed with only 40% of the number of passengers the ship would hold (probably because people didn't want to sail during hurricane season) and we had a great time and didn't need to use our policy. But I have gotten a few policies from IMG in the past and once even had to file a claim that was quickly reimbursed. So I was more than happy to insure with them again.
Nancy D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
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Value
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Claims not filed
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
NO REFUND FOR NO VALUE!
An organization with little regard for customers...
We acquired insurance for a trip to Israel that was cancelled for now obvious reasons, but the cancellation was after their 10-day no refund rule, so they decided that offering NO REFUND in response to NO VALUE RECEDVED was just fine according to their "industry-standard" rules.
That was strike two after they originally tried to get us to pay more for insurance than was called for by our progress payments on the trip. We refused and they lowered the starting price. Future buyers beware, we'll not use them again...
Ronald E. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.
Had air delay of over 30 hours on 2nd flight home from Iceland. Had to get motel for the night, 2 meals and 1 extra day for parking at airport. Requested claim form from Insurance and it came promptly by email. Did require documentation of trip payment, insurance payment , reason for flight delay from airline and receipts which I sent by mail. Did receive compensation promptly. This was the first time I ever claimed on travel insurance. The funny thing was I bought the insurance, filled out forms, sent documentation and the checks came in my husbands name. He did share with me!
Kathryn B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
The real test of a travel insurance policy is at time of claim. Thankfully we did not need to file a claim. As far as the plan and cost of what we wanted to insure and get pre-existing coverage met our expectations.
Thank you.
Lana F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.