Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
International Medical GroupiTravelInsured Travel SE
We returned from our trip one day ahead of schedule so clearly there was trip interruption.
My husband became ill and our doctor saw him the morning after returning home and filled out necessary paperwork. He was put on blood pressure medication.
Because he was ill and unable to drive home (4 hours), we were fortunate to have our innkeeper obtain a driver for us to bring us back to NY. Another driver followed to take our driver back to MA.(Cost: $500)
This expense was not prepaid (a reason cited for not covering the $500). In emergency situations, one cannot prepay unforeseen costs!
The policy pays for an economy plane ticket home, however, we traveled by automobile, so the cost of returning hime should have been covered!!
Howard B. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your review. We are sorry to learn of the unfortunate event that occurred during your trip. Comprehensive plans are designed to cover as many risks as possible, but it is limited in regards to what expenses are deemed reimbursable. Unfortunately, it was determined that the expenses incurred for the interrupted trip did not fall within the scope of Trip Interruption for this specific plan. In the future, please consider calling us prior to purchasing a plan so that we can assist you in understanding what expenses the policies cover you for in the event of a covered claim. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
International Medical GroupiTravelInsured Travel LX
Did not have to use. So up front looked to be a good plan. Would most likely use again. I would like to be able to preprint forms for treatment ahead of time, because with the confusion of an injury having forms readily accessible during treatment, would help with not having to correspond with medical staff when leaving vacation for home.
Benjamin D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My claim was for medical trip cancellation and was essentially ignored for a number of weeks, even after repeated calls. They used a technicality to avoid reimbursement for airfare. They eventually reimbursed for the expenses of 2 hotel nights and the trip deposit and an airline administrative fee, but it took on the order of two to three months. There claims process is by paper form.
Leon S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your review. We are sorry that you were dissatisfied with your claim experience. We are pleased that you received reimbursement for your prepaid nonrefundable out of pocket expenses associated with the trip. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim, such as a claim taking too long to process. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
Despite having not to use any of the coverages we bought, the feeling of security and awareness that you have insurance plans to cover for our travel were tremendously satisfying. Obtaining the plan from Generali were easy, a click of your computer mouse and you are covered (with payment of course). What impressed me was their immediate respond to all the queries I have, their timely communications with me and their follow ups about the plan. They even welcome us back after our trip, a gesture we have never received from other companies were we bought similar insurance plans from our previous travels. We will definitely get our future travel insurance needs from Generali. Thanks you!
Jose S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately, I did not have to file a claim but the balance between cost and possibly needed benefits was good enough that I feel the policy was a good value. I am a repeat customer and will continue to be.
Everette C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.