Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Although we did not need to use the coverage, it gave us great peace of mind for a 30 day trip to Europe.
Susan H. would
recommend this plan to a friend or relative.
1 of
5 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Thankfully I didn’t need the insurance but knowing that I had it was peace of mind and made my cruise that much better.
Caroline S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
AXA Assistance USA
Platinum
AXA's USA Platinum trip cancellation insurance was terrible. I purchased trip cancellation insurance that included terrorism coverage. My trip was to Cairo was scheduled to depart three weeks after the Hamas massacre of October 7th and the start of the ongoing war. The US State Dept. warned that terrorism had occurred and was occurring in Cairo. They stated that vacations to Cairo should be "reconsidered" due to terrorism. I cancelled my family trip for five people, relying of the insurance I purchased. I met the three criteria for cancellation coverage in the policy and provided proof to adjusters. AXA denied my claim and my appeal. They made up false reasons to deny the claim , contorted the facts and never really tried to honor their policy. Their terrorism policy does not even define the word terrorism in the policy. If there was ever a reason to honor cancellation insurance, this was it. Cairo was a hotbed of terrorism events and risks when I cancelled. We were terrified to travel and the State Department directives encouraged cancelling. We are appalled that Axa thought we should have gone. They should be ashamed of themselves for selling a useless policy and charging me expensive premiums which they wouldn't refund.
By the way, if you eliminate the five star reviews given by those who never made a claim, you will find a high percentage of claim denials. Buyer beware of this company.
By the way, if you eliminate the five star reviews given by those who never made a claim, you will find a high percentage of claim denials. Buyer beware of this company.
Bennett B. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
All went smoothly
Mark M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
Had no issues. (No claim)
Robert M. would
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
International Medical Group
iTravelInsured Travel SE
The plan was expensive! We did file a claim for medical expenses while out of the country. The response was slow, and not very organized. They waited nearly a month to ask for more documentation! Once they received the additional documentation, they did pay the claim.
Michael L. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
-
Courtney BairdInternational Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Jun 17,2024
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
We didn’t use the insurance however we did have peace of mind knowing that if something happened, we would be covered.
Jerry W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
Your customer service is awesome! Keep up the good work!
Catherine S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
Very disappointed in claim response--typical of today's insurance companies--collect high premium charges but deny any covered payouts.
I will also be referring case to Illinois consumer affairs, department of insurance.
I will also be writing reviews for my usual travel sites, including trip advisor, warning future travelers to avoid this company.
I will also be referring case to Illinois consumer affairs, department of insurance.
I will also be writing reviews for my usual travel sites, including trip advisor, warning future travelers to avoid this company.
Michael H. would not
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We value your feedback. We are sorry to hear about your negative experience and for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough to our customers that it is important to review the coverage details of our plans via the Plan Document that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions you may have. We have dedicated customer service representatives who can clarify the Plan terms and conditions and guide you towards the best coverages. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. Please reach out to us at the phone number or email provided above if you have any additional questions about your Plan’s coverage.Jul 11,2024
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Fortunately, we did not need to use the travel insurance we purchased, but it was worth having the peace of mind that we would be covered in the event that we did. The only thing I wish we could have included was rental car insurance - because we had to rent a 4x4 jeep on the island we visited, Jeeps were not covered under rental insurance. But aside from that - which is somewhat understandable - we had a great experience and enjoyed knowing we were covered for everything else. Would definitely purchase again the next time we go on a big trip.
Todd H. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful